Saurabh Ranjan

Experience

• 

  ISRO - Indian Space Research Organization

  Sept 2009 - Feb 2010

  Scientist-C

  1) Design Study & Benchmarking of 3rd launch pad with launching systems of International Standards 2) Responsible for storing & servicing Earth Storable Propellant and fuel filling at rocket stages 3) Successfully completed Project on Designing of super insulated Propellant systems for 3rd launch pad

• 

  NTPC Limited

  Mar 2010 - Jun 2012

  Operations Engineer

  1) Core team member, Commercialization and Operations team of super thermal power plant 2) Responsible for adequate Operation & Maintenance in plant to meet power demand 3) Achieved 22% higher Plant Load Factor than industry standards for the newly commissioned plant 4) Cross functional co-ordination between more than 30 executives across 3 departments 5) Resource Management of coal ,water, oil and manpower for efficient power generation 6) Minimized downtime by troubleshooting and breakdown/preventive/corrective maintenance Show less

• 

  Infosys

  May 2014 - Jul 2021

  Client: Apple-Apple Online Store (Digital Experience)Projects: -Geo expansions, Payments integration, Compliance and transactionalRole and Responsibilities:• Engineering Project Manager and Business Analyst for Apple Online Store in Retail space• Handles AOS Geo expansion project , Payments integration, Compliance and transactional projectsSome examples-AOS India Geo expansion, Enabling different payment methods on AOS, PSD2.0 compliance, Introduction of Apple Pay on online store• Managed multiple projects for different geos throughout the Project life cycle• Active roles in Requirements Gathering & Analysis, Development, Integration and User acceptance Testing and Cutover activities for product launch• Creation of BRD & Functional Specification documents, reviewing test cases for QA/IT/UAT team• Establishing a close working relationship with Product managers and partnering with BPRs, understanding their immediate requirements as well as future improvements.• Analysing and Managing Change requests during the Project• Steering IT teams, Development teams and third parties to deliver cross functional software features and improvements• Cutover planning with Business team for Customer go live• Leading expectations of key partners – taking a clear interest in the success of the project outcomes, not just the technical delivery• Attention to details for root cause analysis of any ongoing issue during Project execution• Knowledge of peripheral applications around AOS Show less Client-Volvo CarsProject Details: To develop and maintain the services for a vehicle diagnosis tool used in service centres Roles and Responsibilities: Worked as a Project manager and Business analyst for requirements gathering and analysis to enhance the availability of after sales tool used in vehicle servicing (Client: Major automotive manufacturing company)• Streamlining the business process used in after sales applications for vehicle identification, customer service booking, diagnosis process and resolving the issues in the vehicle after diagnosis• Functional testing of various versions of the released tools• To make off-shore team functionally capable about the system to meet the SLA for production issues Show less Client-Alstom Power(GE)Project Details: To develop a tool suite for designing steam turbine during order managementRoles and Responsibilities:• Worked as Scrum Master in developing turbine design tool• Business requirements analysis, Functional specification definition, Business process modelling (AS IS and TO BE modelling), and Business case development under agile environment• Work with product owners to groom the backlog and plan sprints.• Lead daily stand-ups and scrum ceremonies• Responsible for team velocity, tracking burndown and reporting• Worked on wireframe tools and functional testing of the developed tools • Managing multiple stakeholders located in different geographies• Visited to Switzerland for Requirements gathering purpose Show less

  • Business Consultant

    Dec 2016 - Jul 2021

  • Senior Associate Consultant

    Jan 2016 - Nov 2016

  • Business Consultant

    Jan 2015 - Dec 2015

  • Business Analyst

    May 2014 - Dec 2014
• 

  Apple

  Aug 2021 - now

  BPR Project Manager

  Project Manager in AppleCare Supply chain, Logistics & Sales domainRole and Responsibilities:• Onboarding of new transport carrier in region• Launching of new AppleCare services and strategies• Manage Project for outbound, inbound or DC operations related system changes• Product Owner of Apple Internal tool used shipments updates • Collaborate with internal as well as external stakeholders during the project life cycle• Act as an SME for any production issue related to logistics Show less