Hannah Donan

Experience

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  Rodeo Drive INC

  May 2020 - Aug 2020

  Marketing And Public Relations Intern

  - Managed marketing plan for store to boost storefront traffic by 50%- Ran Instagram account to advertise store and increased following by 400- Cultivated a positive environment and encouraged customer loyalty by including customers in Instagram stories and posts- Organized and ran themed events, improving employee moral and increasing in-store sales each day of holiday event

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  Anthony Vince Nail Salon

  Mar 2021 - Apr 2022

  Assistant Manager

  - Handled schedules of 26 employees and worked around those to schedule customer appointments up to 3 months in advance, updates employees on new bookings and cancellations daily- Supervised and tracked income of faculty and ensured tips and bonuses were distributed correctly- Addressed each customer complaint, comment, and suggestion in person and over phone, ensuring customers feel that their comments were heard and action was being taken to accompany their needs- Maintained employee satisfaction and happiness in the workplace through regular 1:1 meetings to discover areas for improvement and to highlight other’s accomplishments Show less

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  Lenihan Sotheby's International Realty

  May 2021 - Aug 2021

  Residential Real Estate Agent Intern

  - Communicated with buyers to provide clarity on properties, arrange meetings, and handle last minute scheduling changes - Handled agent's marketing on social media, boosting following and engagement on Instagram by 75 organic followers in 2 months - Controlled and reorganized company's database holding confidential information dating back 15 years - Arranged promotional material for open houses and provided feedback based on current market and property conditions

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  Oh Dam!

  Aug 2022 - Mar 2023

  Chief Executive Officer

  - Managed the personal schedules of 12 team members to create in-person, collaborative meetings- Oversaw marketing division to sell 115 units, including 11 units to college President and Board- Trained new team members for individualized roles and responsibilities and held one on one meetings with each on a weekly basis to track progress, mental health, and handle conflicts- Was selected to present for 500+ cumulative potential Babson College families and students about project on behalf of college, led team in production of those same presentations Show less

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  United States Department of Defense

  Apr 2024 - now

  Human Resources Intern

  - Passed an in-depth background check and obtained security clearance level "Secret" - Created new system to increase efficiency of form processing for tracking employee benefits during job department changes - Participated in optional events such as Power BI Competition and "Uncovering Masks that Affect Your Leadership" - Obtained "Exceeds Expectations" ratings on each scored area for Intern Effectiveness, earning return offer