Mohamed Essam

Experience

• 

  Four Seasons Hotels and Resorts

  Aug 2009 - Dec 2010

  Front Desk Agent
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  Grand Hyatt

  Jan 2011 - Aug 2012

  Front Desk Agent
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  Alghurair Arjaan & Rayaan by Rotana

  Dec 2012 - Dec 2014

  Front Desk Supervisor
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  Swissôtel Hotels & Resorts

  Jan 2015 - Jul 2017

  Front Office Team Leader

  • Reporting to Duty Manager• In charge of 10+ staff (direct reports) • Responsible for: day-to-day operation, room allocation, transactions, effective and proactive yield management as well as upselling to increase ADR/RevPAR index within the competitive set, training & development

• 

  Four Seasons Hotels and Resorts

  Aug 2017 - Jul 2018

  Duty Manager
• 

  Caesars Bluewaters Dubai

  Aug 2018 - Dec 2020

  Assistant Manager Front Office

  • Reporting to Front Office Manager• In charge of 40+ staff (direct reports): Front Office, Guest Relations, Butler Services, Business Lounge/Telephone Operators• Responsible for: day-to-day operation as well as transactions, effective and proactive yield management as well as upselling to increase ADR/RevPAR index within the competitive set, FO systems interface maintenance, training & development, hiring of R&F• Representing Rooms in weekly meetings: Morning Briefing, Hotel Quality, DH Operations as well as Departmental/Section Meetings Show less

• 

  Millennium Hotels and Resorts

  Jan 2021 - Jun 2022

  Rooms Division
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  CORE:

  Jul 2022 - now

  Residence Manager
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  CORE Life

  Jul 2022 - now

  Members Experience Manager

  Pre-Opening.A privately owned Saudi lifestyle company with an international reach - the brand is embedded in a wider ecosystem of homegrown Saudi lifestyle brands. Currently, CORE Life invests in and operates a complete range of high-quality hospitality products and services, namely CORE Social Wellness Club, CORE Food and Beverage, CORE Residences, and CORE Adventures and Excursions.Currently operating CORE Social Wellness Club,CORE Food & Beverage, CORE Residences &CORE Adventure & Excursions.CORE significantly differentiates itself from anyother players in the market through our in-depthunderstanding of our discerning clients as well asour unparalleled attention to detail.The company will aggressively expand itspresence in the coming years by creating newluxury concepts & and moving into new markets likeNew York, France, the UK & and Los Angeles which willhelp diversify its presence in key categories andaid in incremental growth. Show less