Mohd Raffie

Experience

• 

  Universiti Kuala Lumpur

  Feb 2013 - Jan 2015

  IT Reseach Assistant

  Worked for 2 years under Computer & Networking department at Universiti Kuala Lumpur MIIT where my role primarily to assist lecturer on department research and project. This includes conducting research on related subjects, setting up research laboratory, conducting class for students on behalf of the lecturer and proctoring final exam & quizzes. My job also includes configuration of network related hardware such as Cisco Router & Cisco Switch. Configure, maintain and manage campus networking devices including Cisco router, switch, wireless router and access point Ensure the availability of the class room desktop computer by perform weekly maintenance Troubleshoot and rectify lecturer desktop computer to ensure smooth operation Ensure the class room desktop computer free from cyber threat by doing daily checkup and scanning Perform a research for any assign topic related to on-going project and present it to supervisor, professor, dean and everyone who involve in the project Write a report related to assign project and deliver to supervisor on time Proctor exam at the end of every semester and solve any incident that happened during the proctoring session Plan and coordinate university yearly conference Attend conference and seminar to gain knowledge and ideas on how to improve the research conducted by the university Tunjukkan kurang

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  Allied View Centre Sdn Bhd

  Apr 2016 - Jul 2018

  Junior IT Administrator cum Trainer

  Worked for more than 2 years & currently still here. My assigned role primarily to maintain, manage & monitor company network & network security to ensure it is operable without any problem & secure from cyber threats. This including troubleshoot & rectify problem relating to network devices, printer, Microsoft Office software, email, computers, laptops & server. Managing and maintain company networking devices including Cisco router, Cisco switch, wireless router, printer and server Troubleshoot and rectify company assets including desktop computer, laptop, network device, server, printer and mobile device Maintain and monitor company network and internet performance to ensure smooth daily operation Ensure company network and operation are secure from cyber threat by monitor the network activity Maintain and manage company email to ensure daily operation run smoothly including adding, deleting and setting up user account Maintain and manage software such as Microsoft Office, Adobe Illustrator CC, anti-virus and others for the company staff Plan and create policies such as BYOD and asset return policy as a guideline for the company staff Develop plan and strategy for company project to ensure every project delivered without issue Supervise the company operation activity upon the absent of the manager to ensure company operation run smoothly Attend meeting and present report to manager on weekly and monthly basis Plan, coordinate and deliver training to both internal staff and professional worker from other organization In charge of liaising with company vendors whenever an issue arises Tunjukkan kurang

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  Shinjiru Technology Sdn. Bhd.

  Jul 2018 - now

  • Team Lead Network & Service Delivery Engineer

    Feb 2021 - now

  • Network & Service Delivery Engineer

    Jul 2018 - Feb 2021