Jim Frye

Experience

• 

  Brevard County Fire & Rescue

  Nov 1984 - Jun 2011

  Lieutenant/EMT

  Respond to fire, medical, and hazard material emergencies.

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  Todd Lammle, LLC

  Feb 2013 - now

  Admin Assistant for Todd Lammle, Todd Lammle, LLC

  This position involves various administration assistance to Todd Lammle, Best-selling author to the Sybex Cisco Certification and Comptia Network+ Study Guides. This position also includes designing and maintaining Packet Tracer Networking topologies and troubleshooting labs for Cisco Students and customers of Todd Lammle’s Study Guides.

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  Personal Computer Systems, Inc.

  Aug 2013 - Aug 2018

  Tier 1 Network Operation Center Engineer

  This position involves customer support and monitor computer networks and end devices for hardware or software problems from a central location using a variety of tools. It includes analyzing problems, perform troubleshooting, and communicate with site end users and track problems through to resolution which may include coordinating with third-party vendors, customer contacts, or IT team members. This position will triage and troubleshoot PC related issues and document the incident through a ticketing system. Show less

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  Personal Computer Systems

  Aug 2013 - Aug 2018

  Service Technician

  This position involves Tier I computer support, maintenance, and warranty and non-warranty computer repair on various branded servers, desktops, laptops, and tablet computers. Job duties include in-house repair, on-site repair, telephone, email, and remote support. This position also includes assistance in building custom computer systems, on-site installation of computer systems and other technical assistance as required. This position is required to maintain Branded computer system warranty repair certification (Lenovo and HP). Show less

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  Discovery Inc

  Dec 2018 - Jan 2019

  Network Control Operator

  Contract position, monitor uplink and downlink transmission signals in a broadcast environment. Ensure on-air integrity of multiple programming feeds.

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  First Horizon Bank

  Apr 2019 - now

  Technology Specialist

  Monitor and maintain Mainframe and Server systems for operational functionality and communication integrity.