Jim Frye

Jim Frye

Lieutenant/EMT

Followers of Jim Frye129 followers
location of Jim FryeMaryville, Tennessee, United States

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  • Timeline

  • About me

    Technology Specialist

  • Education

    • Merritt Island High School

      1976 - 1979
      High School Diploma General Studies
    • Eastern Florida State College

      2000 - 2010
      Certification Computer Installation and Repair Technology/Technician

      Computer repair and networking (CCNA)

  • Experience

    • Brevard County Fire & Rescue

      Nov 1984 - Jun 2011
      Lieutenant/EMT

      Respond to fire, medical, and hazard material emergencies.

    • Todd Lammle, LLC

      Feb 2013 - now
      Admin Assistant for Todd Lammle, Todd Lammle, LLC

      This position involves various administration assistance to Todd Lammle, Best-selling author to the Sybex Cisco Certification and Comptia Network+ Study Guides. This position also includes designing and maintaining Packet Tracer Networking topologies and troubleshooting labs for Cisco Students and customers of Todd Lammle’s Study Guides.

    • Personal Computer Systems, Inc.

      Aug 2013 - Aug 2018
      Tier 1 Network Operation Center Engineer

      This position involves customer support and monitor computer networks and end devices for hardware or software problems from a central location using a variety of tools. It includes analyzing problems, perform troubleshooting, and communicate with site end users and track problems through to resolution which may include coordinating with third-party vendors, customer contacts, or IT team members. This position will triage and troubleshoot PC related issues and document the incident through a ticketing system. Show less

    • Personal Computer Systems

      Aug 2013 - Aug 2018
      Service Technician

      This position involves Tier I computer support, maintenance, and warranty and non-warranty computer repair on various branded servers, desktops, laptops, and tablet computers. Job duties include in-house repair, on-site repair, telephone, email, and remote support. This position also includes assistance in building custom computer systems, on-site installation of computer systems and other technical assistance as required. This position is required to maintain Branded computer system warranty repair certification (Lenovo and HP). Show less

    • Discovery Inc

      Dec 2018 - Jan 2019
      Network Control Operator

      Contract position, monitor uplink and downlink transmission signals in a broadcast environment. Ensure on-air integrity of multiple programming feeds.

    • First Horizon Bank

      Apr 2019 - now
      Technology Specialist

      Monitor and maintain Mainframe and Server systems for operational functionality and communication integrity.

  • Licenses & Certifications

    • Comptia A+; Comtia Network+; Cisco CCNA; HP, Dell, and Lenovo desktop/notebook/tablet certified repair technician