Rahul Saraswat

Experience

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  Arc Hospitality Recruitment

  Oct 2019 - Aug 2020

  Cashier

  Cashier in English Premiere League Football matches, O2 London and various placesResponsibility includes: Processed transaction quickly and efficiently – Maintained a friendly and cordialrelationship with the customer by greeting them and assisting them with all relevantissues. Selling food and drinks to customer. Ensuring till entries balance at the end of shiftSkills developed: Numeracy – Cash Handling Cultural awareness – Worked with people from a diverse range of backgrounds Show less

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  J Sainsburys

  Dec 2019 - Jan 2020

  Trading Assistant

  Trading Assistant, Sainsburys, Harpenden(Part time work and during vacations)Responsibilities Include: Serving customers and maintaining stock levels Sorting and replenishing stock, as well as code checking across our produce, fresh foodsand dry goodsSkills developed Time management- Working under pressure

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  J Sainsburys

  Sept 2020 - Aug 2021

  Customer Service Assistant

  Customer Service Assistant, Sainsburys, St AlbansResponsibility includes: Serving Customer on the checkout  Communication with customers all daySkills developed: Experience of teamwork through working with different teams on different days Problem solving - Solving customer quires on Kiosk Excellent interpersonal communication skills

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  Sumitomo Mitsui Banking Corporation – SMBC Group

  Jul 2021 - Jun 2022

  Operations Analyst

  Reconciled daily EMEA cash accounts with correspondent banks.Conducted daily and monthly reconciliations of funds to ensure compliance with FCA regulations andcompany policies. Identified, investigated, and resolved reconciliation discrepancies in a timely manner. Addressed all investigations within 24 hours, keeping internal and external customersinformed. Ensured accurate and timely completion of daily team tasks following operational procedures. Escalated issues and challenges provided regular progress reports to management. Explored opportunities to enhance efficiency within the role's scope. Developed and maintained positive relationships with key stakeholders. Collaborated with other department to ensure timely reconciliation and documentation of discrepancies. Conducted daily reconciliation of EMEA Offices' Wash accounts and promptly escalatedbreaks. Collaborate with internal stakeholders to ensure compliance with accounting policies and procedures. Reconcile the Banks’s Nostro accounts for Europe, Middle East, and Africa Offices (EMEA). andsupport the month-end close process, including preparing journal. Regulations, preventing potential risks and maintaining compliance standards. Show less

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  Ladbrokes.be / Entain

  Aug 2021 - May 2022

  Customer Service Manager

  Responsibility includes• Data Analysis and Reporting: Prepared detailed reports for management, highlighting key performance indicators (KPIs), customer feedback, and actionable insights.• Talking to customers to view identify opportunities to promote profitable turnover.• Deal with customers complaints and comments in such way as to enhance customer loyalty resolving as many as possible. Plan and implement agreed promotional activities.Skilled developed and achievements• Conflict resolution, multi-tasking and problem-solving.• Customer service strategy and process improvement.• Recognized as "Manager of the Quarter" for exceptional leadership and outstanding performance in Show less

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  University of Hertfordshire

  Sept 2021 - May 2022

  Future Success Student Ambassador

  As a dedicated and enthusiastic Student Ambassador, I actively represented Hertfordshire Business School, through this role, I successfully engaged with prospective students, their families, and various stakeholders, showcasing the university's values, programs, and opportunities

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  GIOS Technology

  Apr 2024 - now

  Assistant Accountant

  • Reconciling bank statements and ensuring accuracy of financial records.• Assisting in the preparation of budgets and financial reports.• Handling inquiries from clients, vendors, or internal departments regarding accounts and transactions.• Maintaining organized filing systems for financial documents and records.• Assisting with the processing of payroll and employee expenses.• Collaborating with other members of the finance team to ensure smooth operations.• Providing administrative support to the finance department as needed.• Keeping up-to-date with accounting regulations and best practices.• Assisting with audits by providing necessary documentation and information.• Participating in special projects or tasks as assigned by Director.• Assisting with the preparation of financial documents such as AP & AR, invoices and bills.• Recording financial transactions accurately in accounting software (XERO & SAGE). Show less