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Liam Rowe

Liam Rowe

USC - Senior Sales Assistant

Followers of Liam Rowe276 followers
location of Liam RoweMiddlesbrough, England, United Kingdom

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  • Timeline

  • About me

    Technical Product Manager | ICAgile Certified Professional - Product Management

  • Education

    • Bishop Wordsworth Grammar School

      2006 - 2013

    • Leeds Beckett University

      2014 - 2017
      Bachelor of Science (B.Sc.) Sport and Exercise Science

  • Experience

    • Sports Direct Group

      May 2015 - May 2018
      USC - Senior Sales Assistant

    • EE

      Jun 2018 - Nov 2023

      Design and delivery of configuration of self-serve and automation solutions for the EE Text Service platform. Servicing 15 million customer SMS requests a month.Responsible for the design and full build configuration of the new EE/BT Digital IVR platform. Sales advisor working in Upgrades and Retentions.

      • Channel Technology Professional

        Nov 2021 - Nov 2023

      • Sales Advisor

        Jun 2018 - Nov 2021

    • BT Group

      Nov 2023 - now

      Technical Product Manager bringing in new capabilities and integrations into the Digital IVR platform. Working in the Scrum & Agile framework to help bring in new backend systems to help achieve architectural & simplification strategy goals.

      • Technical Product Manager

        Jul 2024 - now

      • Technology Product Owner

        Nov 2023 - Jul 2024

  • Licenses & Certifications

    • ICAgile Certified Professional - Product Management

      ICAgile

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance