Jenny Pearl Magallen  βœ…  ⚑

Jenny Pearl Magallen βœ… ⚑

HR Manager

Followers of Jenny Pearl Magallen  βœ…  ⚑4000 followers
location of Jenny Pearl Magallen  βœ…  ⚑Davao del Sur, Davao Region, Philippines

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  • Timeline

  • About me

    Client Intake and Support Specialist πŸ“’ | Social Media Content Creator πŸ’‘| EA| Virtual Assistant | Canva | HubSpot | ActiveCampaign | WordPress | Generative AI | Project Management | AI Integration 🧬

  • Education

    • Holy Cross of Davao College, Inc.

      -
      Bachelor of Science - BS Commerce major in Banking and Finance Banking, Corporate, Finance, and Securities Law
    • Holy Cross of Davao College, Inc.

      2005 - 2009
      Bachelor of Science - BS Bachelor of Science in Commerce Major in Banking and Finance
  • Experience

    • SBF Pilippines Drilling Resources Corporation

      Jul 2009 - Dec 2009
      HR Manager

      As Human Resource Manager my task deals with employee relations including handling grievances, industrial relations including negotiating agreements, career management and workforce planningMain duties include Recruitment and selection,performance management and remuneration.

    • Academia De Davao College

      Jan 2010 - Mar 2012
      Finance Specialist

      I keep Accounts and Records and updates financial records by documenting each transaction, and processing invoices and orders. Main duties includes ensuring that the school's accounts conform to standard principles of accounting and regulations. Preparing and filing reports that highlight the school's financial condition are also my duties.Also, I handle the schools cash to control and manage the money that the school generates. I oversee the money that comes in and out of the school by monitoring financial distributions and investments. I determine whether the school should use its cash reserves or obtain loans for purchases or investments. Show less

    • HLC Construction and Development Corporation

      Feb 2012 - Sept 2014
      Sales Marketing Executive

      I make marketing strategies to promote our brand and boost our sales.I schedule meetings to clients for prospecting. Also, I prepare several documents for different clients for approval of thier housing application.I conduct site trippings and make proposals to potential clients.

    • Macy's

      Jan 2015 - Jan 2016
      Customer Service Representative

      Responsible for providing product and service information, andresolving product and service problems. Main duties includes clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.Also, process product fulfillment and order entry. Provides product tracking information as per clients request. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding products and services. Show less

    • NETGEAR

      Feb 2015 - Sept 2015
      Technical Support Specialist

      Answer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. Main duties includes providing support to callers experiencing computer problems of all kinds, use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.

    • American Express

      Jan 2016 - Oct 2016
      Customer Service Representative

      Handle customer queries about credit accounts record.Professionally handle high volumes of incoming inquiries from customers calls.Maintain a balance between company policy and customer benefit in decision making.

    • KidzMondo Doha

      Nov 2016 - May 2018
      Customer Service Specialist

      Organize, confirm and process guest check-ins/ check-outs and adapt for any changes. Main duties includes securing of payment, verifying and adjusting billing as needed.Keep contingency lists in case of emergency and communicate any necessary messages.Utilize independent and empowered decision making skills to assist customers.

    • Wealthy Womens Club

      Aug 2019 - Oct 2019
      Virtual Assistant

      Handling Social Media Account. Data Scraping from social media to MS Excel spreadsheet. Analyzing and creating reports on the spreadsheet by using Data Validation, Pivot Tables and VLookup. Create graphics using Canva.

    • NITROLIFE INVESTMENTS

      Aug 2019 - Sept 2019
      Cold Caller/ Closer

      I cold call prospects/leads. Negotiate and basically close a deal.Using Mojo, Reirail, Zillow, Ring Central, etc as tools for communicating with prospects.

    • Wealthy Women's Club

      Aug 2019 - Oct 2019
      Virtual Assistant

      Manage Facebook group details for Marketing.Data Entry/Management.

    • Plasma Media

      Oct 2019 - May 2020
      Freelance Writer

      I write personalizations/compliments for leads in the fitness training and coaching niche.

    • Light Fast Home Buyers

      Jan 2020 - Feb 2020
      Cold Caller/Offer Maker

      Qualify homeowners through cold calling. Ask relevant questions about the condition of the property and set appointment.Run comps and make offer to potential sellers. Follow up leads and negotiate price.

    • A Place 2 Rent LLC

      Mar 2020 - now
      Real Estate VA

      Responsible for replying inquiries from social media, emails and Craigslist. Conducts a thorough background check of potential renters (Previous and Current Landlord, Employment/Business Verification). Coordinates with potential renters for the requirements needed and other qualifications.

    • VR Squad Inc

      Mar 2020 - Apr 2021
      Virtual Assistant

      Prepared and processed invoices using Dubsado, ensuring accurate and timely billing.Managed and coordinated schedules, including calendar and email management, to optimize efficiency.Performed data entry and organized files using Dropbox and Google Drive for easy access and retrieval.Edited Matterport Spaces to create engaging Highlight Reels and 3D Walkthrough Videos.Developed and maintained websites for real estate agents using Relahq and HD Photohub, enhancing their online presence.Scheduled and managed Facebook posts to ensure consistent and strategic social media engagement.Uploaded and managed marketing materials, including videos, on Vimeo for effective distribution. Show less

    • Wholesale Real Estate Michigan

      Apr 2020 - Feb 2021
      Appointment Setter

      I basically do call potential property sellers and ask them if they would be willing to sell thier properties for cash. If they say yes, I qualify them by asking relevant questions about the property like the codition of house, repairs, liens/mortgage, asking price and how soon are they gonna sell if we gibe them the price they want. There are times where I run comps and do skip tracing as well.

    • The Law Practice Exchange, LLC

      May 2021 - now
      Client Intake and Support Specialist

      Job Duties and Responsibilities:1. Develop engaging social media content and schedule posts efficiently using HubSpot.2. Craft visually appealing PowerPoint presentations to support various business initiatives.3. Generate and publish eight articles per month on WordPress to enhance online presence.4. Oversee and execute social media campaigns to effectively reach target audiences.5. Utilize Zapier to seamlessly integrate apps, enhancing workflow efficiency.6. Make minor edits on WordPress to ensure content accuracy and relevance.7. Compile and distribute a monthly newsletter using ActiveCampaign 8. Foster effective communication within the team using Slack.9. Design eye-catching Ebook covers and Webinar flyers/ads to support marketing efforts.10. Create forms and questionnaires for data collection purposes.11. Undertake miscellaneous tasks as required to contribute to overall team success. Show less

  • Licenses & Certifications

    • Virtual Assistant Bootcamp

      Apr 2019
      View certificate certificate
    • Macy's Omnichannel Certificate of Excellence

      Macy's
      Nov 2015
    • American Express Tax Support Certificate of Completion

      American Express
      Jan 2016