
Jenny Pearl Magallen β β‘
HR Manager

Connect with Jenny Pearl Magallen β β‘ to Send Message
Connect
Connect with Jenny Pearl Magallen β β‘ to Send Message
ConnectTimeline
About me
Client Intake and Support Specialist π’ | Social Media Content Creator π‘| EA| Virtual Assistant | Canva | HubSpot | ActiveCampaign | WordPress | Generative AI | Project Management | AI Integration π§¬
Education

Holy Cross of Davao College, Inc.
-Bachelor of Science - BS Commerce major in Banking and Finance Banking, Corporate, Finance, and Securities Law
Holy Cross of Davao College, Inc.
2005 - 2009Bachelor of Science - BS Bachelor of Science in Commerce Major in Banking and Finance
Experience

SBF Pilippines Drilling Resources Corporation
Jul 2009 - Dec 2009HR ManagerAs Human Resource Manager my task deals with employee relations including handling grievances, industrial relations including negotiating agreements, career management and workforce planningMain duties include Recruitment and selection,performance management and remuneration.

Academia De Davao College
Jan 2010 - Mar 2012Finance SpecialistI keep Accounts and Records and updates financial records by documenting each transaction, and processing invoices and orders. Main duties includes ensuring that the school's accounts conform to standard principles of accounting and regulations. Preparing and filing reports that highlight the school's financial condition are also my duties.Also, I handle the schools cash to control and manage the money that the school generates. I oversee the money that comes in and out of the school by monitoring financial distributions and investments. I determine whether the school should use its cash reserves or obtain loans for purchases or investments. Show less

HLC Construction and Development Corporation
Feb 2012 - Sept 2014Sales Marketing ExecutiveI make marketing strategies to promote our brand and boost our sales.I schedule meetings to clients for prospecting. Also, I prepare several documents for different clients for approval of thier housing application.I conduct site trippings and make proposals to potential clients.

Macy's
Jan 2015 - Jan 2016Customer Service RepresentativeResponsible for providing product and service information, andresolving product and service problems. Main duties includes clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.Also, process product fulfillment and order entry. Provides product tracking information as per clients request. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding products and services. Show less

NETGEAR
Feb 2015 - Sept 2015Technical Support SpecialistAnswer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. Main duties includes providing support to callers experiencing computer problems of all kinds, use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.

American Express
Jan 2016 - Oct 2016Customer Service RepresentativeHandle customer queries about credit accounts record.Professionally handle high volumes of incoming inquiries from customers calls.Maintain a balance between company policy and customer benefit in decision making.

KidzMondo Doha
Nov 2016 - May 2018Customer Service SpecialistOrganize, confirm and process guest check-ins/ check-outs and adapt for any changes. Main duties includes securing of payment, verifying and adjusting billing as needed.Keep contingency lists in case of emergency and communicate any necessary messages.Utilize independent and empowered decision making skills to assist customers.

Wealthy Womens Club
Aug 2019 - Oct 2019Virtual AssistantHandling Social Media Account. Data Scraping from social media to MS Excel spreadsheet. Analyzing and creating reports on the spreadsheet by using Data Validation, Pivot Tables and VLookup. Create graphics using Canva.

NITROLIFE INVESTMENTS
Aug 2019 - Sept 2019Cold Caller/ CloserI cold call prospects/leads. Negotiate and basically close a deal.Using Mojo, Reirail, Zillow, Ring Central, etc as tools for communicating with prospects.

Wealthy Women's Club
Aug 2019 - Oct 2019Virtual AssistantManage Facebook group details for Marketing.Data Entry/Management.

Plasma Media
Oct 2019 - May 2020Freelance WriterI write personalizations/compliments for leads in the fitness training and coaching niche.

Light Fast Home Buyers
Jan 2020 - Feb 2020Cold Caller/Offer MakerQualify homeowners through cold calling. Ask relevant questions about the condition of the property and set appointment.Run comps and make offer to potential sellers. Follow up leads and negotiate price.

A Place 2 Rent LLC
Mar 2020 - nowReal Estate VAResponsible for replying inquiries from social media, emails and Craigslist. Conducts a thorough background check of potential renters (Previous and Current Landlord, Employment/Business Verification). Coordinates with potential renters for the requirements needed and other qualifications.

VR Squad Inc
Mar 2020 - Apr 2021Virtual AssistantPrepared and processed invoices using Dubsado, ensuring accurate and timely billing.Managed and coordinated schedules, including calendar and email management, to optimize efficiency.Performed data entry and organized files using Dropbox and Google Drive for easy access and retrieval.Edited Matterport Spaces to create engaging Highlight Reels and 3D Walkthrough Videos.Developed and maintained websites for real estate agents using Relahq and HD Photohub, enhancing their online presence.Scheduled and managed Facebook posts to ensure consistent and strategic social media engagement.Uploaded and managed marketing materials, including videos, on Vimeo for effective distribution. Show less

Wholesale Real Estate Michigan
Apr 2020 - Feb 2021Appointment SetterI basically do call potential property sellers and ask them if they would be willing to sell thier properties for cash. If they say yes, I qualify them by asking relevant questions about the property like the codition of house, repairs, liens/mortgage, asking price and how soon are they gonna sell if we gibe them the price they want. There are times where I run comps and do skip tracing as well.

The Law Practice Exchange, LLC
May 2021 - nowClient Intake and Support SpecialistJob Duties and Responsibilities:1. Develop engaging social media content and schedule posts efficiently using HubSpot.2. Craft visually appealing PowerPoint presentations to support various business initiatives.3. Generate and publish eight articles per month on WordPress to enhance online presence.4. Oversee and execute social media campaigns to effectively reach target audiences.5. Utilize Zapier to seamlessly integrate apps, enhancing workflow efficiency.6. Make minor edits on WordPress to ensure content accuracy and relevance.7. Compile and distribute a monthly newsletter using ActiveCampaign 8. Foster effective communication within the team using Slack.9. Design eye-catching Ebook covers and Webinar flyers/ads to support marketing efforts.10. Create forms and questionnaires for data collection purposes.11. Undertake miscellaneous tasks as required to contribute to overall team success. Show less
Licenses & Certifications
- View certificate

Virtual Assistant Bootcamp
Apr 2019 
Macy's Omnichannel Certificate of Excellence
Macy'sNov 2015
American Express Tax Support Certificate of Completion
American ExpressJan 2016
Languages
- arArabic
- enEnglish
- fiFilipino
Recommendations

Frank fink
Transitioning Army Aviation Officer, Blackhawk PilotBelton, Texas, United States
Luka mekiΕ‘
Cessna C525 CaptainCroatia
Madhusree mukherjee
lawyerBengaluru, Karnataka, India
Ahmed abdelhalim
Chemical Engineer at Gulf Test Safety consultancies | Six Sigma Yellow Belt | Savola Foods Company ...Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Arun prasad r
Structural EngineerCoimbatore, Tamil Nadu, India
Shuja farooq
ISO 22000 Lead Auditor |ISO 45001:2015 | IOSH | Food Safety & Quality Management Expert | Business A...Delhi, India
Nicole budd
lMackay, Queensland, Australia
Richard finley
Technical Director at Agile Engineering ConsultantsAuckland, Auckland, New Zealand
Rui rodrigues
Service Delivery Manager at NOS Portugal na NoesisLisboa, Lisbon, Portugal
Todorcho kasovski
Analytics Development Specialist at AmdocsBulgaria
Venkatraman vaidyanathan
Senior Vice President Operations at Citicorp Services India Private LimitedMumbai Metropolitan Region
Fhalak khanna
Talent & Acquisition | Ex-Northern Trust| |Ex-Deloitte|India
Ayuruhaiza a.
Copywriter | Storyteller | Social Media Marketer | Content Marketing | SEOKawasan Sekitar Kuala Lumpur
Shabnam jahan ansari
Assistant Professor at Mukesh patel school of technology, management and engineering(NMIMS) Mumbai.Mumbai, Maharashtra, India
Peter s. enoch
Vice Chairman of these Caldwell Township Youth LeadershipLiberia
Samm rowland
Secondary Science & Math Education & Curriculum Development, Place-Based, Project-Based Learning, TT...Wenatchee, Washington, United States
Nigar alyarova
Turan Bank OJSCBaku, Baku Ekonomic Zone, Azerbaijan
Gabriele perna
I have a master's degree in Mathematics. I'm a responsible hard worker and I like to cooperate with ...Asti, Piedmont, Italy
Justin mathis
Mechanical Engineering/ 3D ModelingColumbus, Ohio, United States
Manjot singh
Student at GNA University| CSE Scholar Passionate About AI and Data Science | Dedicated to Shaping t...Banga, Punjab, India
...