Verónica Giordano Karsch

Experience

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  Estudio de Arquitectura y Construcción “Arquinte Constructora”

  May 2017 - Jan 2017

  Administrative and Secretarial Work
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  Grupo RedPlus Panamá

  Jun 2018 - Jan 2019

  Online Community Manager
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  GeneXus Consulting

  Mar 2019 - Sept 2023

  Functional Analyst

  My work primarily involved defining requirements with clients, preparing documentation, conducting presentations, demos, and training sessions. Additionally, I coordinated activities such as User Acceptance Testing (UAT), pre-production, and production deployments. A significant aspect of my role was configuring the online application system alongside a team of developers and testers using the defined specifications. I worked extensively on both the functional and technical aspects of the projects.During my time with the company, we successfully launched numerous online application processes for both public and private entities, transitioning them from paper-based systems. This included processes for notary public offices, state social security services, scholarship platforms for students, public registries, healthcare services, livestock and agriculture entities, dairy product production and management companies, among others. Mostrar menos

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  EGP CONSULTANT

  Nov 2021 - now

  Partner/Business Systems Analyst
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  Switch Software Solutions

  Oct 2023 - Mar 2025

  Business Analyst

  Business Analyst focused on process improvement, otimization and customer satisfaction, working for an international banking platform that offers loans and financial services directly to countries (governments and other entities).My role involves conducting research and analysis of the client's current commercial processes, where I gather and analyze data to understand the current issues using modeling tools. I collaborate closely with development and testing technical teams, utilizing my skills to define and gather business requirements and essential functional requirements for the design and development of technological solutions.Additionally, I am responsible for creating detailed documents containing findings, requirements, and project specifications, as well as preparing meeting minutes and presentations to ensure effective communication among all parties involved. My responsibilities also include meeting with clients to address inquiries and ensure that implemented solutions meet their needs and expectations.I operate in a challenging environment, within a banking platform that employs a micro front-end architecture to modularize each financial service/process on a large scale. My commitment lies in facilitating successful integration between client operations and Switch's technological solutions, thus contributing to the ongoing success of the project. Mostrar menos

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  Outliant

  Mar 2025 - now

  Business Analyst / PM

  Leading data-driven initiatives for global clients, including data analysis, dashboards, and reporting.Coordinating teams and stakeholders to deliver actionable insights.Supporting project implementation and aligning solutions with client needs.