Sarah McAlpine, PMP

Experience

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  ServiceSource

  May 2010 - Aug 2010

  Sales Support Coordinator

  Data support for sales representatives under clients at a service renewal company, streamlined quoting system, created quotes, coordinated sales representatives, managed and used databases, record keeping, collaboration.

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  Baylor University

  Jan 2011 - Jan 2012

  Graduate Assistant - Honors Program

  Coordinated registration for 260 students and over 100 class options, executed communication across campus, reserved facilities services for each class, created and maintained spreadsheet records, supervised student workers, created and duplicated materials for students and instructors, maintained Blackboard and recorded grades, composed and distributed weekly Honors Program Newsletter in HTML format using CMS.

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  Voices from Inside

  Mar 2014 - Jan 2018

  Voices from Inside (VFI) offers writing groups, performance and public speaking opportunities, and leadership training for women in Western Massachusetts who are or were incarcerated. Since 1999, VFI has helped women find their voices, connect with community and become leaders. Please visit voicesfrominside.org to learn more and get involved. I read and wrote weekly with women in the Western Massachusetts Regional Women's Correctional Center (WCC) in Chicopee, MA. I also formatted chapbooks of the women's work at the end of workshop cycles. In the summer of 2014, I was part of a small team that created a new workshop, Power of Stories, that focuses more on prose than poetry. This led to a redesign of the workshop model, including the creation of materials that illuminated the text for those whose education has been interrupted as well as shifting time spent together on reading and discussing works and encouraging the participants to spend time writing throughout the week. Show less

  • Interim Program Director, Volunteers and Workshops

    Jul 2017 - Jan 2018

  • Volunteer Board Member & Facilitator

    Mar 2014 - Jul 2017
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  Amherst College

  Apr 2014 - Nov 2022

  • Pivoted over 900 unique annual stewardship reports to a digital stewardship platform; collaborated cross-functionally to ensure design, content, and infrastructure were well established and dynamic.• Direct and manage the gift acknowledgment program within Advancement and increasing collaboration with stakeholders across campus; writing compelling and personalized messages to convey gratitude and impact to donors and their families.• Organize a cross-functional team to focus on engagement of our largest donor society by focusing on retention, Amherst pride, and community connection.• Envisioned, designed, and executed an easily digestible diagram of the Donor Experience—including but larger in scope than the acknowledgment matrix—illustrating each touch point triggered by a gift or pledge from across the College to improve internal understanding among staff and visualize opportunities. • Management and evaluation of fund records; beginning to design oversight for fund utilization and compliance; and design of our in-house stewardship database and assisting with the CRM conversion to cloud-based Slate. Serve as product owner for application and system development for stewardship.• Provide data analysis and visualizations for internal and external audiences to illustrate program outcomes, donor engagement, and internal metrics. Show less • Supported 25 alumni classes with print and electronic communications; ad hoc SQL queries; and CMS webpages.• Supported communications, event planning, and data-driven strategy for parent and family programs.• Coordinated events including Reunion, Homecoming, and Family Weekend including managing logistics, sending invitations, and staffing programs.• Hired, trained, and supervised student workers. • Performed data collection, analysis, and reporting for year-end alumni engagement metrics. Show less

  • Donor Relations Manager

    Oct 2018 - Nov 2022

  • Donor Relations Reporting Coordinator

    Apr 2017 - Oct 2018

  • On-Campus Program Coordinator

    Jul 2015 - Apr 2017

  • Employee Council Note Taker

    Aug 2015 - Feb 2017

  • Information Specialist / Receptionist

    Apr 2014 - Jul 2015
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  Awarded Software

  Aug 2022 - Mar 2023

  Advisor

  Paid subject matter expert for a startup that develops scholarship software for universities.

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  Ovrture

  Nov 2022 - Nov 2024

  Account Executive, Client Engagement

  • Lead client engagement strategies for a SaaS platform serving numerous nonprofit organizations across education, healthcare, environmental, and single-issue sectors, demonstrating strong project management skills and sector-specific knowledge.• Provide expert consultation on leveraging Ovrture for donor stewardship and fundraising communications, tailoring strategies to each client's unique goals and showcasing deep understanding of development best practices.• Develop and deliver comprehensive training materials, process documentation, and platform best practices, utilizing excellent writing and communication skills to enhance client adoption and success.• Onboard and train 125+ new users annually, ensuring smooth adoption and integration of the platform through effective relationship-building and strategic thinking.• Partner with clients to analyze user usage and donor engagement data, identifying trends and opportunities to implement targeted engagement campaigns that increase product utilization, demonstrating strong analytical and problem-solving abilities.• Collaborate cross-functionally with the product development team to prioritize feature enhancements based on client feedback and industry trends, showcasing adaptability and strategic insight.• Create and present content on digital storytelling best practices at professional fundraising and donor relations conferences (Woodmark 2024, ADRP 2024), exhibiting strong public speaking and thought leadership skills.• Maintain strict confidentiality and data security while managing sensitive donor information across multiple client accounts.• Leverage prior experience as an Ovrture client to provide unique insights and empathetic support in current role, enhancing client relationships and platform adoption. Show less

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  Breakthrough T1D

  Dec 2024 - now

  Director, Strategic Fundraising Stewardship Communications

  Formerly JDRF — Breakthrough T1D is the leading global type 1 diabetes research and advocacy organization. As we drive toward curing type 1 diabetes (T1D), we help make everyday life better for the people who face it.