Yonela Hermanus

Experience

• 

  Capitec bank

  Mar 2011 - Aug 2015

  Service Consultant

  : Administration : Telemarketing : Opening saving account and assisting with loan applications : Cash deposits : Promoting image of the company : Updating company database : Meeting and achieving the set targets both monthly and daily : Maintaining good client and customer service

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  Ukuthemba Brand specialist

  Aug 2015 - now

  Training and development facilitator

  : Ensuring that field agents meet set targets: identified instructors and organized training materials for workshops: Liaising that merchandising is done correctly as set out by company policies: Creating a fun learning environment by using a variety of facilitation scripts: Produce innovation and appropriate induction programs for new staff at all levels within the organisation: Responsible for in-house training of new employees.: Do follow up visits with the sales specialist in the field and ensure that the advertising boards are properly displayed: Consistently monitor sales specialist in order to ensure that they achieve their target. Show less

• 

  Smollan and associates

  Dec 2018 - now

  Field Manager
• 

  Libra Production (DIAGEO SA)

  Oct 2019 - now

  Training Facilitator
• 

  Avon Justine

  Apr 2023 - now

  • Direct Selling

    Apr 2023 - now

  • Cosmetics Specialist

    Apr 2023 - now