Umakant Mishra

Experience

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  Aircel

  Feb 2014 - Mar 2018

  Executive

  • Handle corporate user for Delhi and Haryana circle and provide best possible services.• Liaise with the sales and marketing teams and other departments to resolve issues.• Provide correct and timely information to customers on products and services• Request feedback from customers to check efficiency of products • Provide inputs in improving internal processes

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  Teleindia Networks Pvt Ltd

  May 2018 - Feb 2022

  Project Development Engineer

  DWDM:Commissioning: Updated Version Software Upload to DWDM Device.Integration: End to End Reachability through Fiber Line and through GNEStability Test and OSNR test: Link Fiber testing through 10G & 100G tester and OSA Test Equipment ATP Test: Checking DWDM Hardware, Receiver Sensitivity of Line and Client port card and also checking all Hardware are working fine.Project Management: Tracker maintenance & share with customer & management, Monitoring for Engineer movement from one site to another Show less

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  Nuvem Labs

  Feb 2022 - now

  Senior Network Engineer

  1. (Bharti Airtel project) Nokia IP CEN Project: Roles and Responsibilities: - Preparing configuration of Nokia Router Device (7250 IXR-e, 7210 SAS-Mxp, 7210 SAS-t and 7750 SASR-8) IOS Upgradation & Configuration  Optical Fiber Patching, Link integration and Migration  Troubleshooting related ISIS, BGP, MPLS Documentation2. (Bharti Airtel Project) Cisco IP CEN Project: Roles and Responsibilities: - Preparing configuration of Cisco Router Device (ASR903, ASR920 and NCS540) IOS Upgradation & Configuration  Link integration, Node insertion and Migration Troubleshooting related ISIS, BGP, MPLS Documentation3. (Bharti Airtel Project) C-DOT new Deployment Project: Roles and Responsibilities: - IOS & configuration of Server (HP and DELL). Switch, Load balancer Configuration  ILL Connectivity Patching, Link Tapping Documentation4. (Bharti Airtel Project) C-DOT AMC Project: Roles and Responsibilities: - Generating Ticket for case received from Customer. L1 Troubleshoot for Server, Switch and Load balancer. Forward Ticket to OEM for L2 troubleshooting. And follow-up with OEM to close the ticket. Send tickets closer confirmation to the Customer. Show less