Cameron McNeil

Experience

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  Reuters News Agency

  Jan 1998 - Jan 2002

  Systems Technical Support Specialist (London/Sydney)

  • Factiva/Reuters/Dow Jones Product Support• Lead technical responsibility for Asia-Pac external clients• Technical solutions provider for server and end-user products• Client configurations of proxy servers, DNS and routers• On-site client visits for server installation and maintenance• Daily management of Technical Support Group, Helpdesk and procedures• Close collaboration with Product Managers and Developers and Sales staff• Provision of training for employees in London, Sydney and Princeton (New Jersey)Major Achievements:• Training of a new multi-language support team in Sydney for Asia-Pac wide support• Training of Dow Jones US support team in Princeton, New Jersey• Migration of clients to web-based technology from traditional dedicated session server lines Show less

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  IAG

  Jan 2003 - Jan 2005

  VPN and Build Specialist

  • Responsibility for all laptop and workstation SOE builds throughout NSW.• Support of IAG Board of Director’s (VIP’s) and their remote access to the network via VPN including Leaders Online (provided by 80-20). • Day-to-day network assistance and troubleshooting, particularly around the VPN solution. • Responsibility for the Cisco VOIP deployment for the pilot scheme in the IAG Head Office.Major Achievements:• The rollout of a new USB Key-based VPN solution to every remote user• VIP remote office solution and support for each member of the Board in their homes• SOE migration of all users to Windows 2000 (from NT4)• Migration of users from the CGU to IAG environment. Show less

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  Westpac

  Jan 2003 - Oct 2003

  Technical Supervisor

  • Led a team of 15 engineers rolling out the Westpac branch SOE refresh, including 860+ branches, and over 12,000 workstations.• Leadership of the build team• In-depth technical and business understanding of every issue that arose; network, W2k and client-specific software (e.g. Teller)• Planning and implementation of technical & logistical resources• Documentation of build guides and issues• Daily liaison with all key stakeholdersMajor Achievements:• Successful rollout of every single branch workstation and servers across the whole of Australia, including remote islands Show less

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  Westpac / BT Financial

  Feb 2005 - Aug 2011

  Solutions Designer

  Responsibilities: • Research, strategy, design, planning, building and preparation of all distributed infrastructure solutions for Production implementation. • Formulating strategy around the entire End-User/Desktop environment, including not only decisions on Westpac’s group-wide policies, but also evaluation of hardware vendors, the individual models and configurations selected, and the integration of devices into the BT and WIB (Westpac Institutional Bank) environment. • Selection and integration of BT’s server fleet and the associated roadmap.• Extensive development of VMWare/ESX environment and virtualization strategy• Development and implementation of IT strategies in conjunction with business requirements and technology partners locally and globally• Provision of technical consulting on infrastructure projects and issues• Development and management of key relationships with business contacts and third parties • An in-depth understanding of the entire BT (and much of Westpac) environment and workings, both from a technical and also a business perspective, working within an ITIL framework.• Regular engagement with, and presentations to, the business and Technical Support to discuss solutions and implications• Cost/benefit analysis• Trouble-shooting analysis for implemented solutionsMajor Achievements:• The design and implementation of 3 SOE’s for BT (both workstation & server) • Rationalisation of hardware vendor relationships for the Westpac Group which resulted in 40% savings on new hardware purchased representing $10m over 4 years in capital expenditure reduction.• The highly successful design and implementation of the Genisys application for the Insurance Business which serves every branch across the whole of Westpac and St George• The design and implementation of LIME (“Life Insurance Made Easy”) as part of the on-line Superannuation offering for all customers. Show less

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  Lenovo

  Aug 2011 - Sept 2015

  Solution Sales Architect

  Responsibilities: • Primary responsibility for all technical engagement with Lenovo’s key customers, including ANZ Bank, Westpac, BNZ, Bendigo Bank, BHP Billiton, PWC, Deloitte, KPMG and Ernst & Young, NSW Dept. of Education (DEC), Tasmania Dept. of Education and Vic DEECD. • Evangelising Lenovo’s extensive technologies and solutions, working in partnership with business and alliance partners to achieve successful outcomes for the business and Lenovo’s clients.• Development of RFP/RFQ responses• Provision of on-site technical solutions, advice and assistance, particularly around SOE integration and deployment via multiple deployment tools (eg. MDT, SCCM, LANDesk)• Daily client management through use of SalesForce• Environment analysis and solution options documentationMajor achievements:• Key involvement in the acquisition of major new clients• Lenovo Asia-Pac/Latin America Team Excellence Award• Presented to wide audiences on the Lenovo Live! Roadshow, demonstrating cutting edge technologies, innovations and solutions.• Established essential global technical relationships within Lenovo and external partners e.g. Intel, Sierra Wireless and Microsoft.• Member of the Lenovo Global Technical Forum for providing client solutions and advising Product Development on changes and enhancements.• Introduction of security and tracking solutions such as Computrace and TPM enablement Show less

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  Woolworths Limited

  Mar 2016 - Aug 2016

  Solution Architect

  Primary responsibility for Stores Infrastructure, across all banners (Woolworths, BigW, Dan Murphy's, BWS) and the following specific projects:• Future stores infrastructure environment design• Design and implementation of the introduction of Google technology into Stores environment• Design of integrated and centrally-controlled Petrol Price Boards for the 530+ Woolworths petrol stations, including meeting regulatory requirements.• Microsoft engagement for Azure AD and Windows 10 SOE development Show less

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  Privasec

  Sept 2016 - Jan 2017

  Lead Consultant

  Principal engagement with one of Privasec’s most important customers – Roads & Maritime Services (RMS). • Client audit responsibility for Road Network Operations environment• Analysis and documentation of technical environment, infrastructure and practices• Analysis and documentation of Security practice• Analysis and documentation of ITIL practices• Migration strategy for development users and infrastructure onto RMS mainstream support• Recommendations and consultation on improvements, best practice, appropriate technology and its implementation. Show less

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  Alioth IT Solutions

  Feb 2017 - now

  Director

  IT Consultancy

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  Dell Technologies

  Oct 2017 - Jan 2022

  Enterprise Product Specialist - Compute, HCI, CI
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  ETHAN

  Jan 2022 - now

  Account Executive