Deep Enrich
Tianna Nguyen
Brooklyn, New York, United States
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About me
Senior Product Manager at Disney
Education
San Diego State University-California State University
-Bachelor's degree Management Information Systems
Experience
San Diego Gas & Electric
Aug 2018 - May 2022• Prioritized between enhancements, architectural improvements, and compliance requirements for the BPM (Business Process Management) Support & BPM Development backlog • Collaborated with cross-functional teams to understand pain points of the processes and work with the development team to create a centralized automated application (I.E. Collectible Job Approvals – application to centralize all jobs to be collected/ billed on, implementing escalation and reporting metrics. Overall outcome is the cost avoidance of $1.06 million a year)• Performed User Acceptance Testing across multiple end-users to ensure requirements were met• Communicated with key stakeholders on roadmaps, priorities, and major updates Show less
Product Owner
Sept 2020 - May 2022IT Associate
Aug 2018 - Sept 2020
The Walt Disney Company
May 2022 - nowSenior Product Manager
Sept 2024 - nowProduct Manager
May 2022 - Sept 2024
Licenses & Certifications
- View certificate
Product Manager Certificate
Product SchoolSept 2022
- View certificate
Amazon Web Services Cloud Practitioner
AmazonSept 2021 
Certified Scrum Product Owner (CSPO)
Scrum AllianceDec 2020- View certificate
Certified ScrumMaster (CSM)
Scrum AllianceOct 2020
Languages
- enEnglish
- viVietnamese
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