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Harrison Gutierrez

Harrison Gutierrez

Student

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location of Harrison GutierrezUnited States

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  • Timeline

  • About me

    Director of Business Operations | Driving Growth in the Tech & SaaS Landscape

  • Education

    • Fox Lane High School

      2006 - 2010

    • University of Michigan

      2010 - 2014
      Bachelors of Science Degree Industrial and Operations Engineering

  • Experience

    • University of Michigan

      Sept 2010 - Jun 2014
      Student

    • Rendezvous Cafe and Hookah Lounge

      Jan 2012 - Jun 2012
      Barista

    • Euro RSCG Worldwide

      Jun 2012 - Aug 2012
      Business Requirements Intern

      • Analyzed quantitative data from consumer survey conducted in 7 global markets for account team working on digital business pitch; wrote final report and presented findings to internal team.• Researched alternatives for a secure mobile network to be utilized across US offices; wrote report and presented findings to Director of Network Security for possible implementation.• Frequent workshop participant. Attended Trend Analysis, Positioning Development, Digital Communication and Consumer Research workshops Show less

    • American Express

      May 2013 - Aug 2013
      Intern

      • Headed global team building internal communication infrastructure; ultimately helped bridge communication gaps between senior management and junior personnel.• Led research on effectiveness of bringing in 3rd party social collaboration tools for improving efficiency within global teams. Presented findings on ROI to senior leadership.• Proactively developed proposal to improve customer service via a more efficient use of customer data and presented project idea to senior leaders.

    • Manhattan Associates

      Aug 2014 - May 2018

      Provide professional support services to clients throughout the ERP implementation process from the design phase through Go-Live and post-launch support. Directly responsible for mission critical documentation specializing in WMOS, as well as client management and issue resolution.

      • Senior Consultant, PSO

        Jan 2017 - May 2018

      • Consultant, PSO

        Aug 2014 - Jan 2017

    • Deloitte

      May 2018 - Oct 2019
      Consultant

    • Flow (Flow Commerce Inc, acquired by Global-E)

      Oct 2019 - Apr 2022

      • Manager - Onboarding Services

        Jan 2021 - Apr 2022

      • Onboarding Lead

        Oct 2019 - Jan 2021

    • Global-e

      Jan 2022 - now

      • Director, Commercial SMB Operations

        Apr 2023 - now

      • Senior Manager - Channels/SMB Onboarding Product

        Jan 2022 - Apr 2023

  • Licenses & Certifications

    • Six Sigma Green Belt

      IIE
      Jan 2014

  • Honors & Awards

    • Awarded to Harrison Gutierrez
      Scholar POWER Award: Rising Student Center for Engineering Diversity and Outreach (CEDO) Jan 2013

  • Volunteer Experience

    • House Builder

      Issued by Bridges to Community on Feb 2010
      Bridges to CommunityAssociated with Harrison Gutierrez