Charith Rathnakeerthi

Experience

• 

  Sampath Bank

  Mar 2010 - Jul 2011

  Bank Teller-Junior Executive I

  • Performed an average of 200 transactions per day without compromising the accuracy. • Maintained positive customer relations by providing fast service in compliance with bank procedures.• Proved excellent teamwork and leadership skills by working with a limited number of co-workers in a new branch to popularize the bank among the community of the area.• Promoted bank products and services to local community in several promotional campaigns for credit cards and bank accounts.• Experienced in working with Finacle Core banking software. Show less

• 

  Little Asia Mart - Detroit

  Sept 2011 - Dec 2013

  Cashier, Stock Keeper, Manager

  • Performed all cashier duties with high accuracy.• Always greeted customers and provided them with a fast service.• Assisted customers in shopping, provided information on services and goods available in the store.

• 

  Marcus Market

  Nov 2014 - Sept 2017

  Shift Manager

  • Managed 3-5 employees at a shift • Executed and documented: cash/check pulls, deposits, returned check payments, check acceptance, refunds, voids, discounts, cashier verifications, rain checks, signing crew members on/off.• Ensured compliance with all company, federal and state policies and procedures.• Controlled use of register keys, secured door keys and safe combinations.• Executed locking of safe and setting alarms when closing the store.• Always greeted customers and provided them with a fast service.• Assisted customers in shopping, provided information on services and goods available in the store.• Handled the cash registry, bar code readers, commercial use scales, credit card readers, EFT terminals, lottery ticket machines, money order machines, pallet jacks, packaging compactors, calculators, and security cameras.• Performed merchandise ordering for the store, stocked shelves, marked prices on shelves and items.• Conducted job training to new cashiers. Show less

• 

  Kmart

  Nov 2014 - Nov 2015

  Hardlines Merchandiser

  • Designed and produced layout plans for the sales floor.• Created feature displays of retail goods to attract customers to special offers and weekly promotional deals and maximize sales.• Addressed customer questions regarding retail goods, sales and promotional offers.

• 

  Amazon

  Aug 2016 - May 2020

  • I have been performing acting Area Manager ICQA-level IV duties since Nov 2017 to help alleviate staff shortage in the back half shift. Reported to the morning shift Area Manager routinely on all aspects of daily functions. • Managed daily department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external stakeholders.• Provided policy follow-up and attendance tracking• Tracked and reported of ATS/labor hours• Assisted the floor as an associate resource, trained associates and verified SOP compliance• Ensured successful area performance through tracking, reporting and feedback of associate performance• Participated in Operational Excellence initiatives• Fulfilled production duties as needed• Monitored workflow and kept track of daily production goals• Reviewed and updated SOP as required• Assisted in keeping work area clean and organized• Identified and addressed safety hazards within the work area• Coached associates to work safely at all times• Participated in safety initiatives• Coordinated problem solvers of in bound and out bound departments and assisted them in problem solving Show less • Reviewed inbound and outbound shipments to ensure maintenance of proper stock levels.• Coordinated yard management activities (moving inbound loads based on priority levels, yard audit, coordinate switcher drivers etc.)• Communicated with stakeholders such as USPS, third party delivery vendors, and security guards.• Submitting reports (USPS daily routing tool, daily load plan, business to business projection, and C3PO)• Coordinated freight haulers, ground couriers and overnight shippers to ensure timely management of shipments.• Trained in material moving equipment such as dolly, cart, pallet jack, and forklift and handling heavy objects.• Experienced in using MS Office Suite and specialized logistics software (yard management, SSP, FMC, case management, history, etc.) Show less

  • Area Manager II

    Dec 2019 - May 2020

  • Area Manager I

    Feb 2019 - Nov 2019

  • Lead Fulfilment Associate

    Sept 2017 - Feb 2019

  • Fulfillment Associate

    Nov 2015 - Sept 2017

  • Seasonal Logistic Specialist

    Aug 2016 - Apr 2017
• 

  Amazon Logistics

  May 2020 - Sept 2021

  • Operations Manager

    May 2021 - Sept 2021

  • Area Manager II, Logistics

    May 2020 - May 2021
• 

  Amazon

  Sept 2021 - now

  Operations Manager