Olga Robinson

Experience

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  Canal de Panamá

  May 2010 - Sept 2010

  Student Assistant Program - Budget Unit - Dredging division

  Executed a revision of the timesheets to record the fuel expenses of the different dredging machines in several projects related to the Panama Canal expansion.

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  Banco General

  Sept 2011 - Apr 2012

  Customer Service - Administrative Unit

  Interfaced customer service, assisting English and Spanish speaking customers on their needs.

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  Dell

  Jan 2014 - Jul 2015

  Global Trade & Compliance - Import/Export Sr. Associate

  - Reviewed export information, including the Certificates of Origin (CO) and Canadian Commercial Invoices (CCI.)- Managed the analysis and approvals of all export transactions – end-user, end-use, country of destination. Including releasing or rejecting orders from trade compliance hold.- Managed “Red Flag” issues, including embargoed countries and matches of names or addresses in the denials’ lists.- Requested trade compliance profile forms for export orders.

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  MMG Bank

  Jul 2015 - Dec 2018

  Global Banking Analyst

  - Managed a portfolio that exceeded $25M by assisting clients with their banking inquiries, providing information about their products, and assessing their needs.- Promoted MMG Bank regulatory policies and procedures to ensure the reputation and security of the bank and client assets.- Actively engaged with clients in meetings to comply with KYC (Know Your Customer) and AML (Anti-Money Laundry) policies. - Analyzed client’s profiles to ensure government, bank, FATCA, and CRS regulations were in line with current established standards.- Monitored, initiated, and authorized ACH, wire, internal transfers, and checks.- Analyzed client’s financial objectives and documentation, such as corporate income and financial statements, inheritance records, and agreements.- Performed client’s due diligence to present data in different committees, and work with both internal and external parties to execute deals.- Advised clients to invest in the bank’s Deposit accounts, moving several million dollars that directly improved the growth of branch Deposit sales goals. - Maintained relationships with external sources, such as attorneys and CPAs, for client and deal referrals and for consulting.- Trained new associates and interns on systems, processes, and practices.- Reported the bank’s monthly deposits to the Superintendency of Banks of Panama. Show less

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  Ameriworld Fulfillment

  Sept 2019 - Dec 2019

  Marketing Intern

  - Research of market trends and analysis of databases for potential customers in the South Florida region, generating potential customers leads to the sales team.- CRM software (Act!) management by creating potential customer profiles and collecting, updating, and consolidating big data for strategic and segmented email marketing campaigns.- Strategized, implemented, analyzed, and optimized Search Google Ads campaigns to increase brand awareness. Tracking implementation, main KPIs evaluation, and reports result creation for making sure that every dollar invested was worth its value.- Engaged in the company’s rebranding campaign, where I actively suggested ideas that resulted in enhancements for the company’s logo. Also collaborate with the website UX analysis to upgrade it to a modern, user-friendly interface.- Learned about the logistics and fulfillment services for retail e-commerce businesses in the consumer goods sector (fashion, footwear, cosmetics, and household goods). Show less

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  Roar Media

  Feb 2020 - now

  • Digital Marketing Manager

    Feb 2024 - now

  • Digital Marketing Supervisor

    Mar 2023 - Feb 2024

  • Digital Marketing Strategist

    Apr 2022 - Mar 2023

  • Digital Marketing Specialist

    Sept 2021 - Apr 2022

  • Digital Marketing Coordinator

    Feb 2020 - Aug 2021