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Maruf Kayode Afolabi- MASME, MSAE, MNSE, MNIMechE, CMILT, CERT.S.A.(TOYOTA) R.ENGR.(COREN)
Automobile Engineer

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About me
Workshop Manager @ Olam Palms and Rubber | Expert in Fleet Optimization, Maintenance & Service Operations | Achieving 90%+ Fleet Availability | I help companies enhance service quality and efficiency to drive growth.
Education

Nexford University
2024 - 2024Mini-MBA Business Administration, Management and OperationsActivities and Societies: Financial Accounting, Marketing strategy, Leadership and management. Passed relevant courses in Business communication for leaders and managers, Business Environment, Business Strategy, Business concept.

University of Lagos
2016 - 2018Master Degree Transport Planning and ManagementActivities and Societies: Transport planning and management, Automotive engineering, Fleet maintenance management, Intra and inter-modal transportation, Transport model applications.

Federal University of Technology Minna
2003 - 2008Bachelor of Engineering (B.Eng.) Mechanical Engineering (Automotive, Plant and ThermoFluid Option)Activities and Societies: Mechanical and automobile engineering practice. Engineering management, Vehicle fault trouble shooting, Maintenance and repairs
Experience

Lambic Technical Services
Feb 2010 - May 2011Automobile Engineer• Conducted technical checks and diagnosis on leased vehicles.• Carried out repairs in accordance with manufacturer specifications.• Ensured quality assurance in the repair process.• Carried out post repair quality checks and final testing.

Germaine Auto Centre
Jun 2011 - Nov 2011Spare part procurement executive• Procured major automobile spare parts.• Prompt vendor management and administration.• Managed spare part stock and inventory control.• Prepared local purchase order (LPO) for purchasing of Spare parts & engines.• Issued spare parts to workshop to enhance timely delivery of customers’ vehicle.
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R. T. Briscoe (Nigeria) Plc
Nov 2011 - Dec 2019• Advanced kodawari knowledge of workshop operations and service standards.• Coordinated the activities of service advisors, customer service staffs, technicians, foreman, part executives to ensure optimal productivity and efficiency.• Ensured workshop operations is functional at acceptable standards through planning, leadership, coordination, measurement and control.• Organized training programs for auto service and repair staffs to enhance their skills and performance.• Managed operational plans, performance, resources and other administrative functions.• Ensured post-repair services through effective quality check and assurance. Show less • Fleet management: Managed fleet of vehicles from MTN Nigeria, NLNG, Chevron Nig. Ltd, CBN, SAIPEM, by ensuring vehicles were serviced as at when due.• Maintained positive work relationship with customers to create a rapport that fosters patronage and generates revenue for an auto shop. • Controlled work in progress (WIP) on all vehicles in the workshop to maintain an acceptable limit.• Managed and coordinated all Service Level Agreement (SLA) with fleet customers and ensured satisfation with clients leading to multiple renewals. Show less
Automotive Service Manager
Oct 2017 - Dec 2019Head,Fleet Maintenance
Sept 2015 - Oct 2017Workshop Manager
Dec 2014 - Sept 2015Service Advisor/Engineer
Nov 2011 - Dec 2014

Tata Motors
Dec 2019 - Jun 2021Workshop Service Manager• Managed and coordinated daily operations of all service staffs to ensure uptime service delivery. • Provided leadership to achieve the highest possible level of customer satisfaction by providing consistent and efficient maintenance and repair services to the vehicles distributed by TATA Nigeria.• Ensured quality is built in the repair of Tata heavy trucks, Daewoo Novus and other light commercial vehicles through technical applications to avoid return jobs.• Supervised and monitored the allocation of work to ensure that there is appropriate staff members with sufficient experience and technical ability.• Proposed and implemented marketing strategy in conjunction with the Parts Officer and Aftersales Manager of branches to increase service department sales.• Coordinated the activities of mobile workshops and onsite workshops at our fleet customers’ locations.• Ensured workshop capacity utilization is achieved through high productivity, efficiency with increased sales output.• Ensured prompt resolutions of all customer service requests and satisfaction. Show less

Olam Palm & Rubber Gabon
Oct 2021 - nowWorkshop Manager. Managing cluster of workshops, ensuring efficient repairs and maintenance of heavy trucks, tractors, earth moving equipments, light vehicles, motorbikes, generators and water pumps at each farm estate locations.. Planning and scheduling job flows in accordance with operation deadlines, delivery requirements and job priorities.. Handling mechanical and electrical repairs of above 700machineries deployed to 30500ha matured palm plantation, while ensuring above 90% fleet availability for crop evacuations, upkeeps and road maintenance.. Installation, commissioning and maintenance of 500kVA,250kVA,350kVA capacity 6units of generators and 180hp,110hp capacity 6units of water pumps by facilitating power and water requirements for 1000housing units for workers.. Institution of preventive and planned maintenance to reduce breakdowns with noticeable cost reduction on maintenance.. Design and fabrication of high lift trailers in-house to improve FFB Evacuation productivity.. Repair and maintenance of prime mover crop evacuation 15MT bins and 9MT trailers.. Planning yearly capex budgeting, spare part forecasting with reference to usage analysis and consumption rate, workshop consumables, PPE and Manpower.. Reviewing on monthly basis fleet performance with respect to running cost, identification of aging and redundancy fleet for summary of advice to management for write-off decisions.. Training of workshop front office staffs, mechanics, electricians, welders and drivers on regular basis to increase productivity performance, work and environment safety.. Ensuring compliance to all RSPO safety standards of waste management in the plantation.. Mastery of automobile and heavy machinery diagnosing and troubleshooting computerised equipment, familiar with Launch X431 pro, Jaltest, MaxiSYS, Autel, CAT ET and Toyota Techscream.. Implementation of SAP, MRP Module and PM Module. Show less
Licenses & Certifications

Emotional intelligence for workplace effectiveness
Procuitas Resource LimitedAug 2019
Businees performance improvement and change management.
El-Dallas Management LimitedJun 2019
Business communication and report writing
Stevebeck Nigeria LimitedJun 2018
Corporate Member, Nigerian Institution of Mechanical Engineers
Nigerian Institution of Mechanical EngineersAug 2023
Corporate Member, Nigeria Society of Engineers
The Nigerian Society of Engineers HeadquartersNov 2023
Key Performance Indicator Monitoring in Service Management
Toyota Motor CorporationOct 2017
Toyota Certified Master Service Advisor
Toyota Motor CorporationNov 2017
Kodawari Service Manager Course
Toyota Motor CorporationJun 2018
Toyota Certified Service Advisor
Toyota Motor CorporationDec 2014
Toyota Technical Training
Toyota Motor CorporationMar 2017
Honors & Awards
- Awarded to Maruf Kayode Afolabi- MASME, MSAE, MNSE, MNIMechE, CMILT, CERT.S.A.(TOYOTA) R.ENGR.(COREN)Runners-up proffesional Service Advisors skill contest Toyota Nigeria Limited Nov 2017 Skill contest among proffessional Service Advisor in Toyota dealership in Nigeria.
Volunteer Experience
Assistant lecturer
Issued by Waziri Umar federal polytechnic,Birni-kebbi,Kebbi state. on Feb 2009
Associated with Maruf Kayode Afolabi- MASME, MSAE, MNSE, MNIMechE, CMILT, CERT.S.A.(TOYOTA) R.ENGR.(COREN)
Languages
- enEnglish
- frFrench
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