Anderson Silva

Education

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  Avaya University

  2012 - 2012

  AVAYA AURA Communication Manager Administration Computer Systems Networking and Telecommunications

  Activities and Societies: 5U00041I-AVAYA AURA Communication Manager Administration: – Basic Features and Functions – How to create a Dial Plan – How to set up Class of Service and Class of Restriction – Endpoint Administration – System Maintenance – System Report Generation Course ObjectivesUpon completion of this course, you will be able to:Identify Avaya configuration and solutions with Avaya Aura®.Identify hardware components.Describe system duplication and backup options.Identify different types of telephones.Describe the core boards and media modules.Dial Plan and Feature Access CodesAnalog and digital stationsIP stationsCall Park, Bridged Call Appearance, and other basic featuresClass of Service (COS) and Class of… Show more Course ObjectivesUpon completion of this course, you will be able to:Identify Avaya configuration and solutions with Avaya Aura®.Identify hardware components.Describe system duplication and backup options.Identify different types of telephones.Describe the core boards and media modules.Dial Plan and Feature Access CodesAnalog and digital stationsIP stationsCall Park, Bridged Call Appearance, and other basic featuresClass of Service (COS) and Class of Restriction (COR)Abbreviated DialingCall ForwardingCall Coverage Show less

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  CommScope Infrastructure Academy

  2009 - 2012

  Certificação Systimax Redes e Cabeamento Estruturado

  Activities and Societies: SP3300 – SYSTIMAX Overview: SYSTIMAX Structured. SP5500 - SYSTIMAX SCS iPatch Design & Engineering:Projetar e instalar o sistema iPatch. SP8800 - SYSTIMAX Data Center Design and Engineering Specialist.

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  Centro Universitário Sant'Anna

  2010 - 2013

  Tecnólogo de analise e desenvolvimento de sistemas Analise e Desenvolvimento de Sistemas

  Activities and Societies: Fundamentos da Computação, Análise e Projeto de Sistemas, Análise e Desenvolvimento de Sistemas para WEB, Aplicações Cliente-Servidor, Gestão de Negócios.