Karen Melcher

Experience

• 

  Tropical Designs, Inc.

  Jan 1997 - Jan 2007

  Vice President/Office Manager

  • Direct and manage company operations• Execute, implement and supervise all contractual agreements• Full cycle accounting: A/R, A/P, bank reconciliations, payroll and cash management• Research and purchase all materials for projects• Develop, implement and manage all advertising campaigns for print and radio media• Job costing and reconciliation• Project management• Compiled all state and federal tax returns• Coordinate with human resources regarding company personnel• Reconcile payroll• Design and implement forms for proper operation flow Show less

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  WSA Systems Boca, Inc

  Mar 2008 - Jan 2017

  Chief Billing Officer

  Fire Alarm and Security Service Department - all billing for service department & specialty issues, customer account liaison & account management; digital payroll input and reconciliation, account update and collection. Formerly service coordinator to include all inspection scheduling, updating of forms, customer information & account management. Service included dispatch of service technicians, follow up on all parts and/or proposals required, approval for services, scheduling of service, emergency service and procedure knowledgeable. Show less

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  Goobagoo

  Jan 2017 - Oct 2017

  Chat specialist Automotive Sales
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  Support.com

  Jan 2018 - Jul 2019

  • HSI TECH T1 & T2

    Jan 2018 - Jul 2019

  • Technical Support Representative

    Jan 2018 - Jul 2019
• 

  ICloud Technologies

  Jul 2019 - now

  Remote Tech T2 IOS

  Tech support to brand products through a 3rd party company

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  Williams-Sonoma, Inc.

  Aug 2022 - now

  BS1

  Business Team, Trade, Customer Service, New account set up, assisting trade member with orders.