Mohammed Idhris

Experience

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  Cegedim / IMS Health

  Jan 2011 - Jun 2016

  Senior Developer Software (Support)

  • Excellent understanding with the .NET Framework, OOPS, SQL.• Experience in handling client issues from implementation team.• Accountable for all issues assigned and provide resolution to client team.• Serve as the primary point of contact between the development team and the client team.• Collaborating with developers to address baseline defects and effectively communicating resolutions to the client.• Experience in debugging the issues using VS.Net platform and identify the root cause of the issue.• Experience in troubleshooting the client issues checking by DB tables, debug logs, error logs by analyzing the SQL queries.• Debugging the client issues by reproducing in baseline environment and confirms the defect or solves it in client side.• Clarify the functional workflow to client team for non-defect issues. Show less

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  IQVIA India

  Jul 2016 - May 2022

  Project Leader 2

  • Designed and executed comprehensive test plans and test cases for validation rules which results increase in test coverage.• Extensive experience in testing SaaS applications, including both single-tenant and multi-tenant architectures.• Collaborated with cross-functional teams, including developers and business analysts, to understand business requirements and translate them into detailed test cases.• Identified and documented defects, tracked them through JIRA, and worked closely with the development team to ensure timely resolution.• Experience in Post-QA analysis and adding the client issues into regression suite to prevent future defects.• Experience in problem-solving and troubleshooting to identify the root cause of bugs and provide developers with actionable suggestions for fixing issues.• Demonstrated proficiency in performing and managing various types of software installations, including silent, attended, and custom installations across multiple platforms.• Experienced in performing clean installations and upgrade installations across multiple application versions.• Experience in packaged installation and deployment of complex software solutions across multi-architecture environments, ensuring seamless integration and operation.• Experienced in performing silent installations for software deployment across multiple systems, reducing manual intervention and streamlining the installation process.• Experience in installing the patches for multiple versions of the application and ensuring defects are retested in the correct environment.• Developed comprehensive user manuals covering all installation methods.• Test management using HPALM (for test cases creation, execution, requirement mapping and the test coverage). Show less

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  Accenture

  May 2022 - Feb 2024

  Tech Lead (AM)

  • Developed comprehensive test estimation efforts, ensuring accurate forecasting, test plans and allocation of resources for different projects.• Led a team of 15 testers and accountable for all testing activities includes Test Plan, Test Estimation, Test estimation and Test Execution.• Collaborating with the business team, project managers for requirements, scopediscussions, project timelines, and resource plan.• Conducted regular risk assessments and quality audits to identify potential issues and ensure continuous improvement in QA processes.• Regularly interacted with stakeholders to communicate the testing progress.• Participated in release Go/No-Go meetings with stakeholders to finalize releases.• Generate quality reports regularly and report to management.• Created and implemented training plans for team members to enhance their skills and ensure alignment with project requirements.• Mentored team members on their tasks and ensured the quality of the delivered product. Show less