Angela Maldonado

Experience

• 

  Ulta Beauty

  Feb 2018 - Jan 2019

  Guest Services Coordinator

  Informing guests of current promotions and providing knowledgeable, professional product recommendations. Handling sales, refunds and exchanges courteously and accurately. Resolving guest concerns promptly and satisfactorily. Completing necessary paperwork in a timely, consistent and accurate manner.

• 

  Benefit Cosmetics

  Dec 2018 - Aug 2021

  Benefit Brow Expert

  Performed cosmetic services such as eyebrow waxing, tinting and makeup application. I was responsible for meeting daily sales goals that included a 1/4 ratio of client:product sales . My ability to interact with clients on a more personal level and listen to their needs allowed me to demonstrate and sell products successfully. My focus in this position was ensuring clients were happy and that their needs were met. The products that I introduced were categorized based off their likes and interests. This focus formed trust and credibility among my cliental which was reflected through my conversion and sales growth reports. Show less

• 

  Amazing Lash Studio

  Feb 2022 - now

  At Amazing Lash Studio, where I served as an Assistant Manager, I supported team members in a positive and productive environment. My expertise in creating digital content, managing social media platforms, and developing strategies for brand growth was utilized significantly in this position as well. I focused on optimizing brand engagement and visibility through targeted email and SMS campaigns, as well as designing personalized social media content. Most importantly, I spearheaded the creation of a comprehensive 30-page look-book, managing the entire project, from concept to delivery. I designed each page to be visually compelling and successfully conveyed all of our brand’s offerings. This project not only met, but exceeded our aesthetic and functional expectations. This initiative resulted in a clearer consumer understanding of our services, significantly enhancing customer satisfaction and ultimately driving a notable increase in revenue. Show less

  • Assistant Manager / Marketing Coordinator

    Jan 2023 - now

  • Assistant Manager

    Dec 2022 - Jul 2024

  • Social Media Manager

    Dec 2022 - Jul 2024

  • Sales Consultant

    Feb 2022 - Jan 2023
• 

  Caring Christian Private Duty

  Jan 2024 - Sept 2024

  Digital Marketing Manager

  In my most recent role as Digital Marketing Manager at Caring Christians Private Duty, I demonstrated myproficient ability to create high-quality digital content, using Adobe Creative Suite and Canva. I redesignedpromotional materials, with the goal of establishing a cohesive yet unique brand identity, that effectivelyillustrated key brand attributes to key target audiances. In addition, by leveraging data and analytics, I successfully developed andimplemented comprehensive digital marketing strategies to further drive customer engagement, including SEO,content creation, social media optimization, and paid advertising, I was able to significantly increase brandvisibility through these tailored marketing strategies, providing measurable results and client satisfaction. Show less