Amanda Olvera

Experience

• 

  Marriott International

  Mar 2007 - Mar 2013

  • Supervised front office functions and managed a staff of 15 in switchboard operation, guest services/front desk and retail departments.• Directed and worked with managers and associates to execute all office operations.• Acquired new staff and terminated staff as necessary.• Coordinated guest arrival and departure procedures.• Maximized financial performance of the department by continually improving customer satisfaction and creating a positive workplace.• Managed $15,000 daily cash intake and maintained supplies and inventory.• Ran shift meetings, trained new employees, and delegated manager-on-duty position.• Prepared staff schedules, assisted with payroll, and handled $2,500 daily cash intake.• Managed computerized guest reservations, check-ins, and check-outs. Show less

  • Front Office Manager- Columbia Sussex Corporation

    Apr 2012 - Mar 2013

  • Shift Manager/Trainer

    Mar 2007 - Apr 2012
• 

  International Protective Service

  Mar 2013 - Mar 2017

  Compliance Manager
• 

  Ips Tactical

  Dec 2016 - Mar 2020

  Operations Manager
• 

  NM Workers' Compensation Administration

  Mar 2020 - now

  • Accountant & Auditor for Self-Insurance

    May 2023 - now

  • Compliance Officer

    Sept 2021 - May 2023

  • WCA Administrative Service Coordinator

    Mar 2020 - Aug 2021