Sian Blair

Sian Blair

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location of Sian BlairNew Zealand

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  • Timeline

  • About me

    Operations Manager at Spotless services

  • Education

    • Central Institute of Technology Wellington New Zealand

      1986 - 1990
      Hotel Catering and Administration Hospitality Administration/Management Diploma

      Activities and Societies: Progressive Dinners Wine Club Hospitality Management

    • Forest View High School Tokoroa New Zealand

      1984 - 1986
      University Entrance Exam General Pass

      Activities and Societies: Netball High School

    • Rotorua Girls High School Rotorua New Zealand

      1982 - 1984
      School Certificate General Pass

      Activities and Societies: Drama High School

  • Experience

    • Mitchells & Butlers

      Jan 2000 - Jan 2013

      Management of all day-to-day operational decisions.Development of a management team to assist within all departmentsImplementation of all sales driven promotional activitiesFinancial accountabilitySuccession planning through employee development.Achieve high levels of compliance and education in all aspects of food safety, health and hygiene standards.Develop relationships with guests to help maximise satisfaction Multi site responsibilities – Brighton to GlasgowEstablish procedures to create labour efficiencies whilst maximising sales opportunities. Train senior management both at outlet and operational levels to assess individual site labour requirements Establish “right people, right place, right time” philosophy. Analyse performance results and present findings to brand directors and company board.

      • Licensed House Manager

        Jul 1994 - Jan 2013
      • Business Productivity Specialist

        Jan 2000 - Jan 2003
    • Spotless services

      Oct 2014 - now
      Operations Manager

      Management of all day-to-day operational decisions across multi sites.Development of a management teamFinancial accountability for profit and loss Staff training and developmentKPIs for health and safety, food safety and JSABuilding WOFPlanned, programmed maintenanceMenu planning and implementationDevelop and maintain relationships with clients to help maximise satisfaction.Develop and maintain relationships with subcontractorsEmployee Performance monitoring Show less

  • Licenses & Certifications

    • British Institute of Innkeepers

      BIIB United Kingdom
    • Diploma of Hotel Catering and Administration

      Central Institute of Technology Wellington
    • Food Safety 167

      NZQA
    • Food Safety 168

      NZQA
    • General Managers Certificate

      Auckland City Council
    • Licensed Controller Qulaification LCQ

      NZQA