Taryn Ahonen, PMP

Experience

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  Del Norte Sports and Wellness

  Jun 2003 - Dec 2007

  Director of Kid's Camp

  Directed summer and winter camp to maximize income and programs offered. - Interviewed 40+ applicants to fill 8 staff positions during both seasons- Grew camp attendance to 80+ from an inherited base of 50- Created and modified job descriptions within guidelines to promote growth of staff. - Managed more than 80 confidential personnel records, and ran the bi-weekly payroll process- Facilitated monthly meetings to develop strategies that would positively influence our campers and their parents. - Organized and ran activities that developed children's physical, emotional and social growth. Supplied one-on-one attention to each camper while maintaining overall focus on the entire group. Show less

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  Premier Distributing Company

  Oct 2008 - Dec 2011

  Promotional Representative

  Responsible for relationship-building with uniquely assigned accounts and customers. Provided excellent customer service and elevated knowledge of products during every event to optimize revenue levels. - Increased conversion rates by 30% through various contests and promotions

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  Dazzle Pools

  Dec 2011 - May 2013

  Office Manager

  Successfully managed day-to-day operations of both internal and external related activities of the company.- Managed pool supply inventory, insurance and tax records, customer charts and company files using an online tracking and analytics system- Communicated with clients via phone, email and in person to obtain payments on outstanding account balances- Helped increase customer base from 300 to 340- Implemented new online database management system to improve efficiency of record retention and payroll processes by 50% Show less

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  CVS Caremark Corporation

  Dec 2011 - Sept 2012

  Certified Pharmacy Technician

  Entered new patient profiles and prescriptions into medication input software system while working closely with pharmacist. Communicated directly with doctors' offices, nurses and pharmacists via telephone, fax and email while providing friendly customer service at prescription drop-off and pick-up counters. - Increased non-controlled medication inventory accuracy by 82%, - Increased flu-shot sales by 30% through courtesy calls and walk-up- Processed up to 1000 prescriptions on high volume days with 100% accuracy- Grew auto-refill sales by 47% through courtesy calls and walk-up Show less

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  University of Phoenix

  May 2013 - Feb 2014

  Enrollment Advisor

  -Answered students' questions regarding degree programs, prices, and availability. -Emphasized degree program features based on analysis of students' needs. -Collaborated with members of other departments to complete students' enrollment. -Used networking opportunities to create successful, on-going business relationships with my current students and referrals. -Identified prospective students using lead generating methods and performed an average of 100 cold calls per day -Of the five measured categories, I ranked first on my team of thirteen individuals in all quantifiable areas-Highest enrolled/retained student base on team of tenured employees. Show less

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  Workiva

  Apr 2014 - now

  • Team Manager of Project Management at Workiva

    Sept 2022 - now

  • Senior Onboarding Project Manager

    May 2022 - Aug 2022

  • Onboarding Project Manager

    Oct 2019 - Apr 2022

  • Lead Customer Success Manager

    Jul 2018 - Sept 2019

  • Senior Customer Success Manager

    Oct 2016 - Jul 2018

  • Customer Success Manager

    Apr 2014 - Oct 2016