Xavier Joseph Mercader, RPh, MSc

Experience

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  IQVIA

  Aug 2020 - Jan 2021

  Data Analyst

  Performed data analysis of all pharmaceutical products in the Canadian market and maintained the database as required by the production team. Maintenance tasks included verifying data and doses, ensuring accurate branding and manufacturer information, validating proper dosage forms and drug classifications, and checking expiry, product, and batch details.- Developed a keen eye for detail and accuracy through meticulous verification of data and product information- Strong organizational skills in managing multiple tasks and priorities within a fast-paced environment- Heightened awareness of quality control principles and practices in pharmaceutical product management- Demonstrated consistent and reliable performance in maintaining database integrity and meeting production team requirements Show less

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  PPD

  May 2021 - Jul 2021

  Medical Information Specialist

  Provided customer service on COVID-19 vaccines and attended to inquiries such as the timing of the next dose, contraindications, vaccine information, potential side effects, allergic reactions, and product complaints. Performed adverse drug reaction reporting supervised by the pharmacovigilance department.- Ability to communicate clearly and empathetically with patients was demonstrated- Identified and resolved patient concerns, addressed inquiries, and found solutions to challenges in a timely and effective manner- Displayed a proactive attitude in problem-solving and proposing solutions - Attentiveness was maintained to patient information, medical records, and documentation, ensuring accuracy and compliance with healthcare regulations- Showcased the ability to handle high-pressure situations, manage stress effectively, maintain focus, and deliver quality service Show less

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  Elmntri

  Sept 2023 - Jun 2024

  Health Science Researcher

  Elmntri is a health technology start-up company focused on reversing chronic diseases using holistic solutions focused on nutrition and lifestyle.- Proficient in conducting comprehensive literature reviews through reading and digesting scientific articles.- Showcasing critical thinking abilities through the evaluation of research articles and formulation of theories- Managing and building social listening and Key Opinion Leader (KOL) profiling as part of the marketing campaign- Writing scientific content about diseases and their holistic treatments as part of product development- Demonstrating the ability to lead a project and work effectively with other departments to achieve common goals Show less