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FLORENCE CRAIG

FLORENCE CRAIG

Office Manager

location of FLORENCE CRAIGEnduring Love Press

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  • Timeline

  • About me

    Retired from corporate 2018

  • Education

    • Community Leadership Institute

      2008 - 2009

    • Univ. of Maryland, Univ. College

      1999 - 2000
      Communications Major

    • Montgomery County Community College

      1994 - 1999
      Associates Business Management

      Activities and Societies: Phi Theta Kappa honor society Facilitator for Writers' Club Certification in Mediation, Mennonite Conciliation Service;Advanced Training in Elder Mediation, Montgomery County Mediation Center;Advanced Training & Ethics, Lancaster Mediation Center

  • Experience

    • Christian Counseling Center of Bucks County

      Oct 1999 - Dec 2011
      Office Manager

      Preliminary intake of new clients. Coordinate schedules for eleven offices. Accounts Receivable and Accounts Payable, statistical reports. Researched and wrote newsletter articles, news releases. Marketing & public relations through involvement in Chambers of Commerce.

    • Christian Mediation and Conciliation Service

      Oct 1999 - Jul 2011
      Mediator

      Family mediation

    • Fruitbearer Publishing

      Jan 2007 - Jan 2010
      Author

      Published fiction novel, "A Star Rises in Persia."

    • Take Shape For Life

      Feb 2012 - Jul 2015
      Certified Health Coach

      Coached clients in making healthy lifestyle changes to achieve optimal health

    • Humana

      Aug 2013 - Mar 2015
      Licensed Insurance Agent

      New member enrollments for Medicare PDP, ACA, and customer care specialist for billing and claims

    • Philidor Rx Services

      Apr 2015 - Dec 2015
      Patient Care Specialist

      Provide an exceptional level of customer service while performing prescription intakes, as a call center customer service representative.

    • Health Advocate

      Dec 2015 - Jul 2022
      Benefits Specialist

      Respond to benefits inquiries and assist members with plan selection decisions, interfacing with many internal and external resources to provide guidance and direction regarding plan options, cost factors and detailed benefit review.

    • Enduring Love Press

      May 2021 - now
      Author of historical fiction novels

  • Licenses & Certifications

    • Licensed Producer Accident & Health Insurance

      PA Dept of Health & Human Services
      Aug 2013

    • Mediation

      Montgomery County Mediation Center, Lancaster Mediation Center, Mennonite Mediation Center
      Mar 1995

  • Volunteer Experience

    • Board member

      Issued by Indian Valley Arts Foundation on Sept 2010
      Indian Valley Arts FoundationAssociated with FLORENCE CRAIG

    • Book reviewer

      Issued by Christian Library Journal on Jan 2005
      Christian Library JournalAssociated with FLORENCE CRAIG