
Luke Ifland
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About me
Salesforce Solution Architect | 12x Certified Salesforce Professional | Trailhead Triple Star Ranger Status
Education

University of California, Berkeley
2003 - 2007BA Political Science, Russian Language & LiteraturePolitical Science Honors Thesis: The Importance of Elite Choice in Post-Communist Political Transition: The Cases of Ukraine and Belarus

Middlebury College
2004 - 2004Russian Language
Stanford University Graduate School of Business
2011 - 2011Executive Program for Nonprofit Leaders
Experience

UC Berkeley Labor Center
Aug 2006 - Feb 2008Office AssistantMicrosoft CRM administration

Global Healing
Sept 2007 - Sept 2015Manage all daily tasks of organization and fulfill strategic objectives related to fundraising, program development, staffing, board development, marketing & visibility, and partnership building. Responsible for assessment and development of international medical programs with focus on transfusion medicine and blood banking. Solicit corporate contributions and manage communications with past and current volunteers, maintain website, marketing and branding.
President
Oct 2010 - Sept 2015Program Manager
Sept 2007 - Sept 2010

Contrast Social Media Consultants
Jan 2010 - Jan 2011Technical Director, Co-FounderEnabling nonprofits to utilize social media and online marketing platforms to grow their support base and supplement fundraising strategies.

Heart to Heart International Children's Medical Alliance
Nov 2015 - Jul 2016DevelopmentSecure financial and other resources necessary to continue global expansion of Heart to Heart's cardiac programs.

One Heart World-Wide
Sept 2016 - Jun 2019Lead on two projects: - Customizing Salesforce to collect, manage, analyze, and utilize programs and impact - Migrating enterprise accounts for Google Apps, Wordpress and associated accounts Leading fundraising, partnerships, communications, information systems, and human resources responsibilities. Supporting President and COO in board management.
Senior Technical Consultant
Jan 2019 - Jun 2019Director of Development & Administration
Sept 2016 - Dec 2018

University of San Francisco
Dec 2018 - Oct 2022Evaluate end-user business processes, workflows and hierarchies to design Salesforce-based solutions.Document user requirements and technical solution.Build and support developers in creating solution that meet user requirements.Conduct user acceptance testing for enhancements and fixes. Onboard and provide training to new users, customized to the tools and features they will be using. Liaise with data integration team to provide reliable, timely data from other systems of record. Show less
Salesforce Product Manager
Aug 2022 - Oct 2022Senior Salesforce Business Analyst
Jul 2019 - Aug 2022Salesforce System Administrator
Dec 2018 - Jul 2019

Salesforce
Oct 2022 - nowSolution Architect
Licenses & Certifications
- View certificate

Salesforce Certified Business Analyst
SalesforceDec 2022 - View certificate

Salesforce Certified Experience Cloud Consultant
SalesforceJun 2023 - View certificate

Salesforce Certified Associate
SalesforceDec 2022 - View certificate

Salesforce Certified Advanced Administrator (SCAA)
SalesforceOct 2022 - View certificate

Salesforce Certified Sales Cloud Consultant
SalesforceNov 2022 
Trailhead Double Star Ranger
Trailhead by SalesforceJan 2023- View certificate

Salesforce Certified Administrator
SalesforceOct 2018 - View certificate

Salesforce Certified Service Cloud Consultant
SalesforceNov 2022 - View certificate

Salesforce Certified Platform App Builder Certification
SalesforceMay 2020 - View certificate

Trailhead Ranger
Trailhead by SalesforceJul 2022
Honors & Awards
- Awarded to Luke IflandTechnical Achievement Award University of San Francisco Information Technology Services Dec 2020 The Technical Achievement Award is granted to the ITS staff member who has demonstrated mastery of advanced technical concepts, tools, and/or best practices for the benefit of the University community. This mastery exceeds the level of technical proficiency required for his or her essential job functions, providing additional expertise that adds value to projects and/or operations.See it on Badgr:… Show more The Technical Achievement Award is granted to the ITS staff member who has demonstrated mastery of advanced technical concepts, tools, and/or best practices for the benefit of the University community. This mastery exceeds the level of technical proficiency required for his or her essential job functions, providing additional expertise that adds value to projects and/or operations.See it on Badgr: https://api.badgr.io/public/assertions/xAjAbx7LQfu4uqZ-rO4gNg?identity__email=lifland%40usfca.edu Show less
Volunteer Experience
Vice President and Chair, Membership Committee
Issued by Downtown Neighborhood Association of Des Moines on May 2023
Associated with Luke IflandMember Board of Trustees
Issued by Iowa Architectural Foundation on Jan 2024
Associated with Luke IflandMember, US Board of Directors
Issued by Alterna Center for Social Innovation and Entrepreneurship on May 2010
Associated with Luke IflandMentor to the Wellness Empowerment Coordinator
Issued by San Francisco Women's Collective | La Colectiva on Dec 2016
Associated with Luke IflandAdvisor
Issued by Americans for Philanthropy on May 2010
Associated with Luke IflandRussian & French Translator
Issued by National Park Service on Aug 2007
Associated with Luke Ifland
Languages
- ruRussian
- spSpanish
- frFrench
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