Jigar Shah

Jigar Shah

Customer Support Representative

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location of Jigar ShahGreater Surat Area

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  • Timeline

  • About me

    Manager Projects at MicroHard IT Solutions Private Limited

  • Education

    • Bhagwan Mahavir College of Engineering and Technology, Surat

      2008 - 2012
      Bachelor of Engineering (B.E.) Electronics & communication Engineering
  • Experience

    • Motif, Inc.

      Mar 2014 - Dec 2014
      Customer Support Representative

      Worked as a member of HDPS-Priority Team for Domestic FIT Packages of MakeMyTrip.Handled On-Travel Customers of MakeMyTrip (Domestic FIT Packages), who are facing any issues related to Flight/Hotel/Cab during travel.

    • MicroHard IT Solutions Pvt. Ltd.

      Feb 2015 - now
      Manager Projects

      * 7+ Years of experience in Network & Security Domain with a history of working in the multiple technology and services* Expertise in designing Active and Passive Network as well as Wireless solutions for various business verticals such as Corporate, Manufacturing, Hospitality, Health Care, Banking, Software Technology etc.* Technical Certification on multiple technologies from leading OEMs such as Fortinet, Palo Alto, Trend Micro, Rittal, IBM, Commscope, etc. * Hands-on experience in Pre-sales, PoC, Deployment and Post-sales service support for IT Network and Security Solutions* Expertise in working on Cisco Enterprise Network products such as Catalyst and Nexus series switches and Wireless solution* Experience in working on Dell Network switches such as PowerConnect, MXL, Force10, ON-OS, etc.* Experience in Designing and Deploying Smart Data Center Solutions from Rittal and Vertiv Show less

  • Licenses & Certifications

    • IBM Certified Technical Sales Specialist - Power Systems with Power8 Scale-out V1

      IBM
      Jul 2015
    • Palo Alto Networks System Engineer Professional - SASE

      Palo Alto Networks
      Mar 2025
    • Palo Alto Networks System Engineer Professional - Strata

      Palo Alto Networks
      Jul 2024
    • ND3361

      CommScope
      Aug 2015