Ralitsa Ruseva

Experience

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  Tanja Hotel – Bulgaria

  May 2002 - Oct 2002

  Trainee Accountantant

  Assisting with general book keeping, preparing monthly accounts, including purchase and sales ledger. Process monthly payment runs to suppliers and process monthly payroll for employee’s. Assist with other month-end procedures.

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  Preslava Insurance Centre - Bulgaria

  May 2003 - Oct 2005

  Sales Assistant

  Dealing with customers daily over the phone and in person to sell insurance policies. Discussing customers’ inquiries and suggesting policy. Asking needs based questions used to determine needs and requirements. Administration of policies.

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  Cunard Line

  Apr 2006 - Oct 2010

  Food and Beverage Assistant

  Ships – Queen Elizabeth 2, Queen Mary 2, Queen ElizabethStating as Ass. Buff. Stewardess and achieving promotions (Buff. Stewardess, Ass. Waitress, Waitress) while providing “White Star Service”, ensuring the brand values and standards are delivered and profitability achieved. Consistently helping new staff to adapt and learn new skills. Controlling own section of restaurant for duration of a cruise – all day dining. Managing long stay customers and building relationships during their cruise. Selling of additional services on-board to generate extra revenues. Show less

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  Tanja Hotel – Bulgaria

  May 2009 - Oct 2009

  Assistant Marketing Manager - Trainee

  • Marketing activity to drive new and existing hotel clients – creating and promoting holiday packages through third parties.• Generate ideas on improving current activities to develop communications with target markets.

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  Hotel Indigo

  Feb 2013 - May 2015

  Food and Beverage Assistant

  Taking and processing orders to guests. Handling cash and end of shift procedures. Identifying issues and suggesting solutions. Manage own section and delegate to runners. Ensure standards of service and customer expectations are met. Ability to upsell and reach additional revenue targets set. Attention to detail and accuracy in work.

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  Hampton By Hilton - Birmingham Broad Street

  Feb 2015 - Apr 2015

  Assistant Accountant Internship

  Purchase Ledger - Ensure all invoices, delivery notes and purchase orders are matched. Post invoices. Manage purchase order log. Chase outstanding procure wizard items. Check vendors’ statements and request missing invoices. File invoices/direct bills. PW imports on NAVISION. Sales ledger - Post and allocate payments. Check AR report daily against the Direct Bill Invoices. Sending Aged Debtors to HO and invoices according to each TA requirement Daily Business - Process daily business uploads. Ensure Guest ledger, Accounts Receivable, Deposit Ledger and Bank are in balance. Bank reconciliation. Show less

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  Mobile Upholstry LTD T/A CareAvan

  May 2015 - Oct 2016

  Accounts Assistant

  Account Management - Responsible for over 27 trade customers (Holiday Parks). I am dealing with their orders via email and over the phone. After receiving an order I need to create Production sheets and contribute them to the relevant department. I am placing orders to suppliers on a weekly bases. When an order is ready I need to coordinate the packing and sending of it using delivery companies such as UK Mail and Tuffnells. Chasing purchase orders and outstanding invoices daily.Costing – Re-cost all products: gathering information about all the parts used to produce the item, labour cost, choosing the right percentage for “mark up”. Create Company Price List for 2015/2016 – trade and retail. Payroll - In charge of payroll currently for 31 employees. Experience of producing P45 and P46 for leavers as well as processing new starters. Purchase Ledger – Post all invoices into Sage Accounts 50 daily and match them with the delivery notes and purchase orders. Update the suppliers’ price lists and keep up to date the costing of all products. Sales Ledger – Post all invoices and allocate payments. Take and allocate customers card payments. Bank reconciliation. Produce and send statements. Chase outstanding payments. Show less

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  UK Dies Group Ltd.

  Oct 2016 - Jul 2018

  Accounts Assistant

  Processing purchase and sales invoices onto Sage Accounts 200 – coding, matching, batching them with delivery notes, purchase orders and requisitions, payments allocation, checking prices, dealing with queries, supplier statements reconciliation.EC Sales and Intrastat processing and submission, preparation of VAT and VAT returns.Assisting with Month End and Year End processesHR and Payroll - weekly payroll for 50 employees. Processing P45 for leavers as well as processing new starters, P60. Dealing with child support, employee loan deductions. Keeping employees’ files up to date. Handling HR forms – holiday, pass outs, sickness. Processing paternity and sick pay. Employee pension processing and payment preparation.Liaise with suppliers and customers – requesting/emailing invoices, dealing with price differences, providing/requesting proof of delivery. Show less

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  GJF Fabrications Ltd

  Jul 2018 - Mar 2020

  Accounts Assistant

  - Processing purchase invoices onto Sage Accounts 50 - coding, matching, batching them with delivery notes and purchase orders, checking prices; payments and payments allocation; dealing with queries; supplier statements reconciliation. Invoice discounting – uploads, payment requests, reporting, dealing with issues/queries; We have recently implemented paperless/scanning program for processing and uploading invoices.- Assisting with Cashflow preparation on a weekly basis.- Bank and cards transaction posting and reconciliation daily.- Assisting with Month End and Year End processes – processing journals, accruals, prepayments; checking nominal codes and any over/under budget differences.- HR and Payroll - weekly payroll for 70 employees. Processing P45 for leavers as well as processing new starters, P60’s. Dealing with employee wages’ deductions. Keeping employees’ files up to date. Handling HR forms – holiday, pass outs, sickness. Processing paternity and sick pay. Employee pension processing and payments. - Liaise with suppliers and customers – requesting/emailing invoices, dealing with price differences, providing/requesting proof of delivery. Show less

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  GJF Fabrication

  Sept 2018 - Mar 2020

  Project Manager

  - Project 1 (Completed) – Introduction of Fingerprint machine Clockrite. Collection quotes and choosing the most suitable Fingerprint Machine. Organising of the installation and employee training; setting up the software; employee training. Monitoring of performance and reporting the results to the Managing Director. - Project 2 (In Progress) – GDPR Compliance. Check the current situation, what polices are written, what else need to be done. Write new polices, organise and shred old documents, organise lockable cabinets, building security, etc.- Project 3 (Ongoing) – Saving Project. Collect and organise all company contracts. Create spreadsheet with start and end dates, notice periods and details of each contract. Collect 3 quotes for each ended contract and choose the most suitable. Keep track of ending contracts. Show less

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  Carnell

  Mar 2020 - Oct 2020

  Purchase Ledger Assistant
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  STARCO

  Nov 2020 - now

  Technical Assistant
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  KENDA Tires Europe

  Jun 2024 - now

  Technical Support Specialist

  As of June 2024, STARCO is known as Kenda Tires Europe.