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Kate Ann Castro

Kate Ann Castro

Customer Service Representative

Followers of Kate Ann Castro26 followers
location of Kate Ann CastroBurnaby, British Columbia, Canada

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  • Timeline

  • About me

    A passionate person expert in interpersonal skills. Always learning. Always adapting. Always evolving.

  • Education

    • Mariano Marcos State University

      2008 - 2012
      Bachelor's degree Registered Nursing/Registered Nurse

    • Kwantlen Polytechnic University

      2020 - 2020
      Graduate Nurse Internationally Educated Re-entry Program Registered Nursing/Registered Nurse

  • Experience

    • Convergys

      Oct 2014 - Mar 2015
      Customer Service Representative

      I dealt with different types of customers and help them achieve satisfaction by solving their inquiries and issues. I wrote customer cases and entered customer data in the most accurate and fastest manner. I pacified irate customers and used good communication skills to lessen their anxiety.

    • CBV Collection Services Ltd.

      Feb 2018 - Jan 2020
      Customer Service Representative

  • Licenses & Certifications

    • Customer Service

      WorldHost
      Aug 2017

  • Volunteer Experience

    • Secretary

      Issued by Iglesia Ni Cristo on May 2017
      Iglesia Ni CristoAssociated with Kate Ann Castro