Brianna Wrightman

Experience

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  Shamrock Lodge

  May 2015 - Oct 2018

  Dining room supervisor

  Many aspects of this job was going above and beyond for our guests. I helped run a small team of 6 servers in the dining room, ensuring all our guests are happy. Including many hours of cleaning, food handling as well as hours in the front office. I learned so many things from this job as it was my first official job. I continued coming back and working for the Bryant family, because they are not just in it for business, they genuinely love their guests. Shamrock will hold a special place in my heart for life.Overview of duties:▪ Managed a team of servers, ensuring great customer service and a comfortable fun work environment.▪ Provided a quick service in a casual fine dining setting.▪ Problem solved service concerns to ensure high quality customer service.▪ Followed strict hygienic and safety protocols.▪ Accommodated for guest’s allergies by providing substitutes and service.▪ Flexibility to work hours in the kitchen, and office. ▪ Answering phone calls, booking guests, answering questions and managing bills. Show less

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  Tribal Mountain Trade

  Oct 2015 - Feb 2017

  Retail Sales Assistant

  Helped set up and take down a seasonal retail store in Guelph. Tribal Mountain Trade is based out of London. Being remote from our team in London, many managerial aspects of retail were handled by myself and my coworker. Scheduling, closing, inventory management, and overall maintenance of the store. Tribal Mountain Trade is owned and operated by an amazing couple that travel and bring fair trade art and goods from mainly South East Asia. I enjoyed every year of this job, knowing I worked for great people. Show less

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  Arterra Wines Canada

  Feb 2019 - May 2021

  Customer Experience champion

  I started as a Wine Merchant learning under a manager who had intensive wine knowledge. In this job I chose to actively learn more about wine, signing up for all free training offers. I was promoted to Customer Experience Champion, which meant I was an assistant to the manager. Often helping with many managerial aspects, as well as covering for my manager on vacation. I wish I could have stayed in the wine industry, but decided to leave to pursue another alcohol sales opportunity.Overview of duties:▪ Worked quickly to provide a fast checkout in a timely manner while meeting corporate standards for quality and service through prioritizing tasks. ▪ Created superior consumer experience to drive sales by providing helpful customer service. ▪ Operated the cash register and handled accurate exchange of funds.▪ Working closely with Store Manager, helping with ordering and other managerial responsibilities. Show less

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  Chuck's Roadhouse Bar & Grill

  May 2019 - Feb 2020

  Server

  I loved serving here, in my small town. Many aspects of the job is multi-tasking and the ability to hustle in a fast-paced environment. It was also team based in times of high traffic, ensuring food is taken out in a timely manner.

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  Spy Cider House and Distillery

  May 2020 - Oct 2022

  Sales Representative

  Entering my third year with Spy Cider House and Distillery as their Muskoka Sales Representative. I can't say enough good things about the people that run this Cider House. They are amazing to work for, their products are superb. This job has taken me to many farmers markets through Muskoka and I was able to help Spy set up a booth at Bala Cranberry Festival. If you are ever in the Blue Mountains, check out our spot. Live Music, small bites to eat, cocktails and cider tasting flights.Overview of duties:▪ Vendor tent set up and take down.▪ Ability to increase sales through many sales techniques and upselling.▪ Bracebridge Farmers Market (2020)▪ Bracebridge, Bala, Port Carling markets (2021)▪ Reliable product storage, accurate inventory and POS sales tracking.▪ Intensive product knowledge- on distillation, fermentation and production.▪ Clear communication with the cider house, regarding markets and product pickup. Show less

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  BudHeaven

  Aug 2021 - May 2022

  Keyholder

  I currently work at this cannabis retail store. I am a keyholder that helps my manager with many aspects of our store operations. We operate this store under strict AGCO guidelines, educating our customers on products and the growing industry. We are actively learning about the cannabis industry, the latest research and information about LP's. I am active online in the cannabis community, and am growing my knowledge everyday.Overview of duties:▪ Opening and closing the store- setting an alarm, locking multiple gates ensuring the building is secure.▪ Constantly learning more about the Cannabis industry, policies, and licensed producers.▪ Keeping up to date on latest research on the science of the Cannabis plant.▪ Helping customers, educating, guiding them through Cannabis use.▪ Conducting sales under the AGCO guidelines for Cannabis retail. Show less

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  Canna Cabana

  Jun 2022 - now

  • Store manager

    May 2023 - now

  • Assistant Store Manager

    Jan 2023 - Jun 2023

  • Shift Lead

    Jun 2022 - Feb 2023