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Alexandra Walsh

Alexandra Walsh

Counterperson

Followers of Alexandra Walsh326 followers
location of Alexandra WalshClinton Township, Michigan, United States

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  • Timeline

  • About me

    Product Owner at Rocket Mortgage

  • Education

    • Central Michigan University

      2013 - 2017
      Information System Business Senior

      Activities and Societies: American Sign Language Society, Alpha Lead The American Sign Language Society provides students with events to increase their knowledge of American Sign Language and Deaf culture.Alpha Lead is a 5-week program that expands leadership experience by encouraging creative thinking and leadership skills.

  • Experience

    • Mannino's Bakery

      Aug 2010 - Aug 2014
      Counterperson

      Trained new employees in customer service relations, including waiting on customers, answering telephones, using the cash register and credit/debit card machine, taking customers’ orders, packaging orders, and organizing and refilling products in the front showcases. Also assisted owner with creation of spreadsheets, basic filing, and minor computer problems.

    • The Home Depot

      Nov 2014 - Nov 2015
      Head Cashier

      Provide customers with excellent, fast, friendly, accurate and safe service. Position cashiers and ensure proper operations at the front end. Aid cashiers if a line becomes longer than three customers. Issue change when requested. Balance the change drawer at the beginning and end of the day. Answer cashier questions, along with support and encourage cashiers. Train and evaluate cashiers.

    • Quicken Loans

      May 2015 - Aug 2015
      Cash Team Accounting Intern

      Aided with bank account reconciliations. Identified and confirmed transaction in the bank statements. Assisted with checks from various title companies. Entered journal entries into Microsoft Great Plains. Transferred funds through utilization of Chase Bank.

    • The Dow Chemical Company

      Dec 2015 - May 2017
      College Co-Op

    • Quicken Loans

      May 2017 - Aug 2021

      • Senior Business Strategist

        May 2020 - Aug 2021

      • Release Train Engineer

        Aug 2018 - May 2020

      • Agile Release Manager

        Jul 2017 - Aug 2018

      • Agile Delivery Intern

        May 2017 - Jul 2017

    • Rocket Mortgage

      Aug 2021 - now

      Product Owner for ServiceNow Strategic Portfolio Management at Rocket Mortgage.

      • Product Owner

        Apr 2023 - now

      • Senior Business Strategist

        Aug 2021 - Apr 2023

  • Licenses & Certifications

    • Certified SAFe® 4 Scrum Master

      Scaled Agile, Inc.
      Jun 2019

    • Certified SAFe® 4 Release Train Engineer

      Scaled Agile, Inc.
      Aug 2018

    • Certified SAFe® 4 Product Owner/Product Manager

      Scaled Agile, Inc.
      Jan 2019

  • Honors & Awards

    • Awarded to Alexandra Walsh
      Dean's List Central Michigan University May 2015
    • Awarded to Alexandra Walsh
      Dean's List Central Michigan University Dec 2014 3.90 GPA
    • Awarded to Alexandra Walsh
      Dean's List Central Michigan University May 2014 3.92 GPA
    • Awarded to Alexandra Walsh
      Semester Honors List Central Michigan University May 2014

  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humanity on Sept 2013
      Habitat for HumanityAssociated with Alexandra Walsh

    • Volunteer

      Issued by Animal House on Sept 2013
      Animal HouseAssociated with Alexandra Walsh