
Divya Shridhar
Associate Software Engineer

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About me
Business Analyst | CSPO®
Education

K J Somaiya College of Engineering
-Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering
Welingkar Institute of Management
2018 - 2020Master of Business Administration - MBA E-business
Experience

Accenture
Aug 2016 - Dec 2017Associate Software Engineer• Participated in requirement gathering sessions with clients.• Engaged with SMEs, Developers, PMs and QA teams to understand business processes.• Worked on design and development of smart forms used for printing invoices, product barcodesand QR codes in SAP ERP systems.• Worked on debugging standard and custom ABAP code.

Epsilon India
Sept 2020 - Jan 2023• Conducted interviews with clients in the retail business to collect information on business processes and user requirements to implement loyalty solution.• Crafted Business Requirements document (BRD), Feature Definition Document (FDD), Functional Requirements Document (FRD), Client Questionnaire document, Program Configuration guide, user stories and defined acceptance criteria.• Demoed functional design of product features and obtained client sign off.• Performed product backlog refinement to support design and development of loyalty solution forclients in Visual Studio Team Systems (VSTS) and JIRA.• Collaborated with stakeholders like business users, L1 support, technical teams, QAs, DBAs,reporting teams on product enhancement requests and resolve issues impacting client operations.• Prepared loyalty program business metrics to clients by database querying using SQL.• Configured product features for point-reward management on the loyalty application.• Reviewed QA test scenarios and performed User Acceptance Testing (UAT) to validate userrequirements and expectations.• Provided recommendations on functional design for specific business requirements.• Worked on product defects and triaged it to closure. Show less
Business Systems Analyst 2
Apr 2022 - Jan 2023Business Systems Analyst
Sept 2020 - Mar 2022

Stonewain Systems — An EquiLend Company
Jan 2023 - Apr 2023Specialist Business Analyst• Engaged with clients in the securities finance business to understand their business objectives.• Prepared runbooks, managed production deployments of the trading solution and monitored Go Live activities.• Performed User Acceptance Testing (UAT) to validate user requirements and expectations.• Worked closely with L1 support to resolve queries and monitored business for live projects.

Extentia Information Technology
May 2023 - nowBusiness Analyst
Licenses & Certifications

Certified Scrum Product Owner (CSPO)
Scrum AllianceFeb 2023
Honors & Awards
- Awarded to Divya ShridharGEM Award - Dec 2021
- Awarded to Divya ShridharProtsahan - Scholarship for Bright Minds Welingkar Institute of Management Jun 2020
- Awarded to Divya ShridharYoung Leaders’ Summit Indian Institute Of Management, Bangalore Sep 2018 I was invited as a delegate to attend the Young Leaders' Summit conducted at the Indian Institute Of Management, Bangalore. It was a 3-day long Summit where elite speakers had come to speak at the event. There were also Simulation games and Case Competitions conducted during the Summit.
- Awarded to Divya ShridharGovernment of Maharashtra Merit Scholarship Government of Maharashtra Jul 2011 State level rank holder in H.S.C. Board Exams
Languages
- enEnglish
- hiHindi
- taTamil
- maMarathi
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