Norbert Kovacs

Experience

• 

  Dataware Kft. (now T-Systems)

  Sept 1997 - Aug 1999

  Supporting the selling and implementation of a broker backoffice system. Selling and coordinating the implementation projects of ISO Achiever Plus quality assurance system.Managing business partner relations.Designing and implementing the Lotus Notes based sales forecast system of the firm.Participate in implementing the quality assurance system of the firm.

  • Pre-sales Consultant

    Jan 1999 - Aug 1999

  • Sales Assistant

    Sept 1997 - Dec 1998
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  Oracle

  Sept 1999 - now

  Managing multiple subs of a major global support account over EMEA (General Electric). GE Oil and Gas - Italy and global (multiple full EBS instances, implementations/rollouts/upgrades and ongoing production support)GE Wind - Germany (now GE Renewable Energy) (full EBS instance implementations and ongoing production support)GE Jenbacher - Austria (now GE Power) (full EBS instance implementations and ongoing production support)GE Aviation - Czech (full EBS instance implementations/rollout and ongoing production support)Overall 10+ full EBS implemetation projects, 10+ upgrades, solution deployment projects, ongoing production supportRecent big projects:- Upgrade of GE OnG's full scale E-biz suite from 11.5.10.2 to 12.2.4 (12k users across 50 sites covering the globe)- GE OnG instance Migration : OS from AX/RHEL to orcl Linux, from IBM/x86 to Exadata/Exalogic managed by OMCS to a new global GE datacenter Show less

  • Support Delivery Manager

    Sept 2004 - now

  • Senior Support Analyst

    Jun 2001 - Aug 2004

  • Support Analyst

    Sept 1999 - May 2001