Cody Doyle

Cody Doyle

Intern / Junior IT Specialist

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location of Cody DoyleMemphis Metropolitan Area

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  • Timeline

  • About me

    U.S. Regional Operations Support at West Fraser

  • Education

    • Northwest Mississippi Community College

      2012 - 2013
      Computer Information Systems/ Management

      Computer Information Systems/ Management

    • Grand Rapids Community College

      2010 - 2012
      Computer Information Systems/ Programming

      Computer Information Systems/ Programming

  • Experience

    • Developing Technical Applications Enterprises

      Jun 2010 - Nov 2011
      Intern / Junior IT Specialist

      Served as assistant to Senior IT Specialist. Responsible for providing technical support for entire organization. Maintained servers and daily server backups. PC and computer repair. Provided testing for developed and developing applications. Online / phone technical support.

    • Comcast

      Mar 2013 - May 2014
      Communications Technician III

      As a Communications Technician III, I provided excellent customer service to customers through trouble calls and/or equipment installations. Resolved technical issues with cable television, internet, and telephone services including running cat5e for customers.

    • Gephart Electric

      May 2014 - Oct 2015
      Electrical Apprentice

      I worked with a team in multiple environments ranging from Casinos to Hospitals installing electrical and data runs. Specialized in low voltage systems including fiber, cat5 and cat6 data, phone, and fire alarm.

    • Radial Inc.

      Oct 2015 - Mar 2018
      System Administrator

      As lead IT System Administrator, I provided superior local IT support and management of the IT Team on a daily basis. My team and I supported over 300 computer workstations and over 100 printers varying from ribbon, print and apply, and laser configurations throughout 30 different departments, along with support for over 1000 RF handheld units. I maintained 22 local servers including installing updates, verifying server backups, ensuring all applications and services are online 24/7. As lead System Administrator I conducted weekly Senior Operations meetings to discuss IT needs and new projects. Show less

    • West Fraser

      Mar 2018 - now
      U.S. Regional Operations Support

      As the U.S. Regional Operations Support Specialist I provide the primary remote and on-site computer systems support for all U.S. facilities. Being part of the U.S. Regional Support Team we support over 700+ Windows based PCs, laptops, 400+ printers, and 20 specialized RF handheld units as well as develop and maintain inventory for all IT equipment assets and accessories

  • Licenses & Certifications

    • The Bits and Bytes of Computer Networking

      Coursera Course Certificates
      Feb 2018
      View certificate certificate
    • Technical Support Fundamentals

      Coursera Course Certificates
      Jan 2018
      View certificate certificate