Brittany Major

Experience

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  AEGON Canada / Transamerica Life Canada

  Oct 2007 - Sept 2008

  Human Resources Assistant

   Designed and developed online learning courses, created behaviour based training evaluations in a 360° format, and administered tuition reimbursement program

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  Sentient HR Services

  Nov 2008 - Nov 2009

  Recruiter

  Responsibilities & Accomplishments Screened resumes, and conducted telephone and face-to-face interviews  Represented the company at Career Fairs to source candidates Facilitated orientation presentations to groups ranging from 10-24 people

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  Transamerica Life Canada

  Nov 2009 - May 2012

  Learning Coordinator - Learning Specialist

  Responsibilities Consulted with business units on possible training needs, and conducted needs assessments; including surveys, focus groups, interviews and/or observations Created training plans to outline appropriate learning solutions to stakeholders Designed, developed and delivered in-class and online training to include interactive activities that adhere to adult learning principles Created online courses and learning solutions using a variety of software and media Facilitated to groups ranging from 2-15 on a variety of topics including new hire orientation, performance management, and customer service related topics Evaluated the effectiveness of learning solutions through the use of online surveys, tests, post training follow ups, observations, and active practice planningAccomplishments Introduced a virtual new hire training for employees across Canada to ensure everyone received a consistent orientation experience Created a learning package of 4 interactive online courses, on-demand demonstrations and an online FAQ on a software used by managers  Lead the implementation of a training program from needs assessment to evaluation plans, which included leading a team of other trainers Created online learning communities to provide an open forum for training participants to continue sharing ideas, asking questions and seeking information Represented the team to senior leaders of the company to promote our training programs and share our evaluation plans and metrics Implemented various evaluation plans including one which was later featured in the book entitled “Training on Trial” by Jim Kirkpatrick Show less

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  Corus Entertainment

  May 2012 - Nov 2012

  Training Specialist

  Responsibilities- Designed, developed and delivered training courses to groups of 12-60 on a variety of topics including soft skills and technology training - Consulted with key individuals from the business to identify training requirements Accomplishments- Developed 2 courses (1 online and 1 in-class) that would later become part of a larger new manager training program- Lead the implementation of a Learning Management System, working closely with internal IT professionals and vendor representatives- Designed an orientation program for new hires Show less

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  TD

  Nov 2012 - Jan 2021

  Responsibilities Lead the evaluation and measurement of training, which included designing, planning and implementing surveys, focus groups, data collection, training transfer and business impact analyses Developed and executed plans to evaluate the effectiveness of learning programs, accurately measure the business impact and demonstrate the value of training Provided advice and recommendations on evaluation approaches and consultation to ensure training was aligned with business objectivesAccomplishments Created, socialized and successfully implemented a strategy for evaluating the effectiveness of training and measuring organizational impacts Evaluated a year-long North American leadership program to identify opportunities for improvement in the program and to demonstrate its business impacts  Demonstrated a training program's business impacts of increasing sales, reducing costs, improving retention and increasing employees' confidence with training Show less

  • Senior Manager, High Potential Talent Development

    Jul 2020 - Jan 2021

  • Senior Manager, Executive and Leadership Development

    Jul 2018 - Oct 2020

  • Manager, Executive Development

    Sept 2017 - Jul 2018

  • Learning Business Partner

    Aug 2014 - Sept 2017

  • Evaluation and Measurement Consultant, Direct Channels Learning and Development

    Nov 2012 - Jul 2014
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  Spin Master

  Jan 2021 - now

  Senior Manager, Talent Management