
Christopher Schaik
Staffing and Service Manager

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About me
Experienced Food & Beverage Manager
Education

Marquette University
1996 - 2000Bachelor of Arts - BA Criminology
Experience

Saz's Hospitality Group
Jan 1998 - Jan 2006Staffing and Service Manager
Aramark
Jun 2006 - Jan 2020*Experience creating budget within Profit & Loss environment: Achieved targeted budget goals of $753 thousand in FY2018 and maintained targeted budget FY2019 of $740 thousand dollars despite building population reduction. *Created and maintained a constantly changing schedule for employees; hired and transitioned service employees. *Worked with chef to maintain high level of menu options to address guest experience at opening venue; address changes to menu option to accommodate new guest needs based on ever changing population growth.*Planned catering events with clients; following through on details to assure client requests were exceeded, exhibiting an exceptional attention to detail. Executed catering sales in excess of $150,000 for fiscal year 2019.*Assure daily inventory is in line with current menu cycle; while considering product cost, client budget and current trends. Met or exceeded Aramark budget goals in both fiscal year 2018 and 2019.*Maintain Aramark standard guidelines for food service & safety and kept employees accountable to those standards. Exceeding Aramark standard for Ecosure audits in fiscal year 2019. *Maintain Daily Cash intake at location; using Aramark Standards for loss/ prevention for register sales: Spot check, Daily Register counts, Safe Audits*Maintained Employee Transportation Services on daily basis; setting driver scheduler, maintaining driver logs, and all IDOT maintenance records for transportation vehicles. Show less *Managed 80 room Conference Service Facility; including food service, AV support, and everyday sanitation *Coordinated in-house and outsider vendor deliveries to service 30-60 catering events daily.*Assure daily catering requests were in-line with client expectations. Working with Catering team to execute 30-60 food services daily*Created and maintained a constantly changing schedule for employees; hired and transitioned service employees. *Maintained standard guidelines for food service & safety and kept employees accountable to those standards.*Develops staff in improving responsiveness to clients and guests while maintaining cost effective operations.*Supports sales activities; through promoting, coordinating and facilitating events; directed at repeat sales through client satisfaction. *Worked with management to maintain high level of menu options to address guest experience at location Show less * Coordinates catering team to execute in excess of $2.5 million dollars sales in 2011; producing more than 400 events, ranging in size from 10 to 5,000 guests.* Created social event menus that highlighted the Executive Chef’s culinary creativity, while considering product cost, client budget and current trends.*Maintained the Morton Arboretum’s internal social events ‘at cost’ while maintaining high level catering standards.*Acts as liaison to clients from initial planning to onsite function execution, exhibiting enthusiasm for function planning and execution; providing for strong client service experience.*Assures front line staff maintains safety standards; promoting responsible liquor service.* Planned events of any size or budget; ranging from small business meetings through several hundred guest weddings/corporate events to outdoor functions serving thousands. Show less
Food Service Director
Nov 2016 - Jan 2020Operations Director
Nov 2014 - Nov 2016Assistant Food Service Director/ Catering Director
Jun 2006 - Nov 2014

Syndigo
Jan 2020 - Sept 2022Data Migration Analyst* Working in a team environment to ensure 400+ client’s product data was transferred correctly from a legacy platform to current company platform. Identified any deficiencies in the new platform, logged issues, and assigned them to appropriate teams for resolution.* Assisted in Support Service to validate between 8-15 weekly client support issues within company platform; reviewed support tickets, diagnosed issues, and assigned support tickets to appropriate teams for resolution.* Worked within a QA team to review new platform functionality and validate success/failure based on documented criteria. Show less
Licenses & Certifications

Serve Safe Allergen Certified
ServSafe Certified
Serve Safe Manager Certified
ServSafe Certified
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