Vesna Avramovic

Experience

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  Centrotrans

  Apr 2011 - Dec 2012

  Transport Manager

  preparing documents, business correspondence, direct contact with business partners (in English and German), promotion of business, organisation of transport escort and permits, client service, administration, dealing with customers complaints

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  Eurotranslate

  Apr 2013 - Jun 2013

  Project Manager

  Internship position- Main activities and responsibilities: communication with clients in English, translation, lecture in-house, proofreading, working in SDL Trados 2007

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  Extreme Intimo

  May 2015 - Oct 2015

  Customer Service Representative
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  Regal Palace Hotel, Dongguan

  Oct 2015 - Apr 2016

  Guest Service Manager

  Greeting guests, solving guest complaints, marketing and promotion activities, Opera System, hotel management operations

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  Tian Hai Manufacturing Engineering Plastics ltd.

  May 2016 - Apr 2018

  Export Sales Manager
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  Doer Trading Company

  Mar 2017 - now

  Sales Representative

  1. Responsible for establishing contact with potential customers through remote channels such as phone calls, emails, and online meetings to promote Company's products and services.2. Develop and maintain customer relationships by communicating with them, addressing their inquiries, providing relevant technical support, and offering solutions.3. Follow up on sales opportunities, develop sales plans and strategies, and achieve sales targets.4. Gather market intelligence and competitor information, analyze market trends and customer needs, and provide recommendations for product improvement and market positioning.5. Assist in processing orders and delivery matters, collaborate with internal teams to ensure timely shipment. Show less

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  Shankha Trading Limited

  Apr 2018 - Apr 2021

  Export Sales

  Preparing and managing export documentation, such as invoices, packing lists, certificates of origin and other required shipping documents. Conducting marketing research to identify potential export markets and evaluating their viability. Analyzing market trends, identifying competitors, and understanding the cultural and business practices at different target markets. Managing relationships with international customers, including negotiating contacts, handling inquiries, and addressing customer concerns or issues related to exports Show less

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  Seven Trading Company

  Apr 2021 - Dec 2023

  Export Sales Manager

  1. Develop and implement strategic plans to expand the company's export sales and achieve sales targets.2. Identify and evaluate potential markets and customers for the company's products/services in international markets.3. Build and maintain strong relationships with existing and potential clients, distributors, and agents in target markets.4. Conduct market research to identify market trends, competitor activities, and customer preferences.5. Develop pricing strategies and negotiate contracts and agreements with international clients.6. Collaborate with the marketing team to develop effective marketing and promotional materials for international markets.7. Coordinate with the logistics team to ensure timely and efficient delivery of products to international customers.8. Provide excellent customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.9. Stay up-to-date with international trade regulations, export documentation requirements, and compliance standards.10. Prepare and analyze sales reports, track sales performance, and provide regular updates to the management team. Show less