Carolina Millan

Experience

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  St. Joseph's Hospital

  Jan 2011 - Apr 2011

  Medical/Nurse Assistant at St. Joseph's Hospital
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  Miguel Hernandez Yacht Refnsh

  Mar 2012 - Oct 2013

  Office Clerk

  • Creating and maintaining a cohesive and productive work environment, ensuring timeliness and efficiency to clients and staff. • Very skilled in opening and closing of the office, greeting, answering and scheduling appointments, taking and forwarding messages.• Assisted with bookkeeping, filing and scanning functions. Bolstered communications by effectively negotiating with subcontractors, warehouses and vendors. Fulfilling financial operations by preparing and reviewing business balance sheets, overseeing and reconciling business accounts, processing employee payroll, managing cash and budgets using QuickBooks and also accounting functions. Show less

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  The SPORT Institute Medical Group, Inc.

  Oct 2013 - now

  Back Office Manager

  • Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development. Assisted in physician credentialing, license renewal. Scheduled surgeries, managed pre-certifications, and verified insurance coverage. Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction. Trained, supervised and evaluated staff, coached improvement management skills. Resulted in multilateral staff achievement of work objectives. Successfully refined and implemented new projects. Initiated HIPPA-related compliance policies and procedures. Established and maintained working relationship with vendors, insurance companies and other health care facilities/organizations.• Patient contact responsibilities: Obtain vital signs, assist physician and physician assistant with minor procedures and ultrasound guided injections, suture removal, perform electrocardiograms, phlebotomy/venipuncture, sterile preparation of instruments, calling medications into pharmacies. Presents and reviews pre-operative paperwork such as the patient rights philosophy to patients, introducing patient’s rights brochure. • Administrative responsibilities: schedule appointments/procedures in main office and satellite office locations (Visalia and Fresno, CA) Including extensive medical legal appointments, schedule all surgical procedures with surgeon and surgery center/hospital, process charts and insurance for worker’s compensation and private insurance patients. Show less

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  Bellator Capital Group LLC

  Jan 2022 - now

  COO & Co-Founder