
Leon Carroll
Programme Development Manager

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About me
Developing UK, European and International partnerships to ensure every customer (friend) receives the most amazing experience and customer journey
Education

Knowsley Community College
1993 - 1995Leisure management Sports management
Liverpool John Moores University
2002 - 2005BA Hons Sports Development and Physical Education Business, Management, Marketing, and Related Support ServicesActivities and Societies: Skiing and set up a gifted and talented day for schools to pay and view the university with activities and staffing provided.
Experience

Expanding Horizons Ltd
Jan 2009 - May 2010Programme Development Manager
ASA and LA Fitness
May 2010 - Apr 2014Regional ManagerTo drive and develop new business, management of regional staff base, support and develop teams to achieve agreed targets, financial control of regional budgets and setting targets, to work with sponsors and partners to ensure their commercial reach is delivered.

Livewire
Apr 2014 - Oct 2016Area Neighbourhood Wellbeing ManagerAs Area Neighbourhood Wellbeing Manager - Leisure and Facilities located in the East Neighbourhood Area i was responsible for the practical implementation and day to day management of an integrated library, leisure, health and wellbeing network of programmes which will improve the quality of life for the people in the East of Warrington enhancing community cohesion, healthy living and encouraging participation. I worked closely with various stakeholders to work on arrangements under the direction of the Director of Neighbourhood and Wellbeing in developing and delivering the specifics of the leisure agenda across all neighbourhoods, establishing a programme of interventions to maximise leisure opportunities for all residents and ensuring that LiveWire facilities are developed and maintained to required standards. Show less

Warrington Youth Club
Jul 2017 - Aug 2020General Manager interim CEOI am a leader with a high level of emotional intelligence, innovative and commercially-astute. Able to work with a diverse group of people from stakeholders to service users. I have strong commercial acumen with attention to detail, able to translate complex business requirements into realistic deliverables that engage staff and develop strategic goals. I am personally driven to deliver change through people and build good governance to ensure all responsibilities are fulfilled. I have over 19 years’ experience of managing large operations in the public, private and third sectors. I have a proven track record of achieving income targets, project milestones whilst motivating and leading large teams through change. Personal qualities & Key skills • Excellent communication skills at all levels• Results driven• Customer focused • Deliver excellence through people• Analytical, strategic thinker• Facilitative approach to ensure engagement with key stakeholders• Fully proficient in the use of IT equipment and software packages.• NLP and Prince2 qualified.• None Executive director training • Health and safety management level 3 trained • Safeguarding level 3 trained Professional competences• 18 months experience of working as CEO in current role• Commercial awareness and a proven track record of managing and implementing large budgets successfully • Development of advanced performance analysis reports and CRM systems• Managing large teams of over 150 people including the development of manager training programmes• Managing large regional leisure operations (Scotland, Ireland and the North West) • Building new business by forging strong relationships with key clients and stakeholders• Driving and implementing strategic organisational strategies• Designing and implementing policies and procedures to deliver customer excellence • Identifying opportunities to improve productivity, working with people Show less

The Growth Company
Aug 2020 - Feb 2022NCS Service Manager GM AreaRestructuring department for new contracting to allow high level performance and achieving its assigned financial targets. Implementing new strategic team, implementing new ways of managing stakeholders while providing outstanding experiences for young people, and supporting there career aspirations. Working with schools, business and training providers to ensure young people have accessible pathways to employment, training or further education options. Implementing strategic planning to move away from a reactive approach. Show less

St Helen's Chamber
Feb 2022 - nowTogether To Zero Project ManagerManaging the Together To Zero Project I will oversee three key work streams, Seeing St Helens businesses receive funding and skills training to become greener as part of Liverpool City Region’s commitment to becoming net-zero carbon by 2040 as well as raising aspirations for young people to pursue exciting sustainable careers opportunities in the local region.Partner 2030hub will be delivering net-zero training, awareness-raising and on site support to develop decarbonisation and innovation plans, whilst also strategically connecting to the UN Sustainable Development Goals (SDGs) through a mapping and local adaption project that also includes a pioneering open-source SDG data platform for the area.2030hub launched a Liverpool City Region campaign called 2030zero (www.2030zero.com) last year to create a collaborative, locally relevant approach to helping SMEs find their balance and pace of carbon reduction approach which fits perfectly inside the objectives of Together To Zero.We believe that using the SDGs can be a powerful and pragmatic road map to connect global climate challenges such as net-zero that we ALL need to tackle, however big or small we are, to the very practical need for local businesses to survive daily."St Helen's will be the fist Town in the Word to have a SDG Platform in the world, which for me is a great honor to implement and to use to identify future funding opportunities where its needed. Implementing and managing the projects Skills innovations grants for both Revenue and capital projects, following this through to final project impact monitoring and evaluation. Procuring education partners to deliver our Inspiring Children work-stream through providing innovative initiatives to support STEM and clean green job of the future, aspiring all to achieve Show less

Absolute Travel & Tours Ltd
Mar 2023 - nowBusiness Development ManagerEnsuring that every sport European or international trip is presented, planned, communicated and delivered to an exceptional standard. Developing outstanding European and international partnerships as well as growing our national relationships through quality delivery and customer experience.
Licenses & Certifications

Managing health and safety level 3
HABC - RQFJul 2019
Safeguarding level 3
NSPCCFeb 2019
Bodytalk training and development
UK Bodytalk ltdFeb 2018
NLP
May 2015
Prince 2
Jul 2010
None Executive director training
FDR LawMar 2020
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