Mohammad Ahmed

Experience

• 

  IBM

  Nov 1996 - Jul 2006

  Strategically created solution and deployed ITCAM for RTT at Discover Financial Services; identified and determined the performance bottle neck for J2EE applications running under WebSphere, WebLogic, Jboss, Tomcat, etc. Provided enterprise systems & network management for various IBM internal projects. Job responsibilities included creating and deployment of new solutions for availability and response time of various middleware transactions. Evaluated/tested various vendors ITSM products and provided my recommendations to the CIO's office. Provided enterprise systems & network management to IBM Austin campus.Job responsibilities included design and implementation of Systems Managementmechanism for 30 Cisco 7513 routers, 10 Cisco 5500 switches, 4 IBM 8265 ATMswitches, 110 IBM 8260 hubs, 130 IBM 8229 bridges, 5 Cisco 1900 switches and 400AIX servers. Wrote scripts using PERL, CGI, Korn Shell, TCL (expect) and HTML for processingSNMP traps and for presentation of network performance data to the web.

  • IBM Global Services, Consulting IT Specialist Systems Management

    Jul 2005 - Jul 2006

  • IBM Software Division (Tivoli), IT Specialist Enterprise Systems Management

    Feb 2000 - Jun 2005

  • IBM CIO Office, Systems Management Analyst/Planner

    Jan 1999 - Jan 2000

  • IBM Global Services, IT Specialist Enterprise Systems Management

    Nov 1996 - Jan 1999
• 

  IBM

  Oct 2006 - Jul 2018

  • Led the end-to-end sales cycle for IBM Bluemix cloud and cognitive solutions, guiding a team of product managers to drive product adoption and customer success• Managed all phases of Proof of Concept (POC), demonstrations, Proof of Technology (PoT), critical situation management, and post-sales support, providing customer feedback and technical direction for product enhancements, beta coordination, and prototype development, ensuring comprehensive customer engagement and solution effectiveness• Directed the Eleanor software product's development and research as chair of a cross-functional team, skillfully integrating Watson cognitive capabilities with Tivoli ITSM, boosting the product's market presence and enhancing its viability and customer appeal through a dual focus on development and sales• Spearheaded the cognitive development and training of IBM Watson robot (NAO) and Eleanor software, showcasing their advanced AI capabilities at major industry events in Las Vegas, solidifying a reputation as an AI industry leader Show less • Integral member of the North America IBM APM/Tivoli team, overseeing a national technical team and managing complex sales and deployments, developing cross-brand solutions in collaboration with IBM business partners, services, and other IBM brands• Drove the delivery of IBM Application Performance Management (APM) products, focusing on monitoring WebSphere, SOA, DataPower, J2EE-based products, across various domains• Provided world-class service to Fortune 500 clients including Wal-Mart, Colgate Palmolive, Mazda, JP Morgan Chase, and American Airlines, enhancing customer satisfaction and business outcomes by acting as a strategic partner• Pioneered the sale and implementation of Java-based application solutions for on-premises systems, involving detailed RFP processes and comprehensive monitoring of web transactions to optimize performance• Achieved personal sales quota by landing a $365 million deal, significantly contributing to IBM's quarterly financial success, highlighted by managing and winning a global Citibank project, which involved executing a Proof of Concept (POC) and handling RFPs across North America and Asia Show less I was part of the small North America IBM APM/Tivoli Monitoring above region technical sales team. This was a specialized team assigned complex and competitive sales opportunities.• Key member of the North America IBM APM/Tivoli Monitoring above region national technical team; handled complex sales; deployments; created IBM cross brand solutions with IBM business partners, IBM services and other IBM brands. Resolved all types of issue’s via proper channels.• Oversaw preparation and delivery of IBM Application Performance Management (APM) products for monitoring WebSphere, SOA, DataPower, J2EE-based products, and other domains;• Provided end to end performance/availability monitoring architecture design, demo, presentation, PoT, discussions, POC, SOW, RFP, and RFI for IBM APM products.• Managed extensive customer interactions, technical support, training, etc.• Fortune 500 customers included Disney, Wal-Mart, Colgate Palmolive, Mazda, JP Morgan Chase, AA, Suntrust, Morgan Stanley, TDAmeritrade, TD Bank, State Farm, Cigna, Mayo Clinic, Florida Power & Light, State of (CA, TX, VA, NH, WI, WA, MA), Costco, Infor, Lockheed Martin, BJ's, CenterPoint Energy, Mastercard, American Express, Discover, Coca Cola, Highmark, UPMC, BCBS Minnesota, etc. Show less

  • Pre-Sales Executive IT Specialist (End-to-End Sales)

    Jan 2017 - Jul 2018

  • Pre-Sales Executive IT Specialist (Global & N.America Fortune 500)

    Aug 2015 - Dec 2016

  • North America Tivoli/APM, Client Technical Sales Professional -

    Oct 2006 - Jul 2015
• 

  Microsoft

  Jul 2018 - now

  • Leads pre-sales leadership in hyperscale cloud business for 10 high-profile, key Microsoft clients in the CPG, manufacturing, retail, industries, exceeding a $24M sales quota, leading digital transformation and modernization across multiple domains, migrating critical workloads to Azure, including SAP, data centers, IoT/Analytics/AI/ML, and SQL databases, enhancing scalability, security, and cost efficiency, empowering clients to do more with less• Sold comprehensive cloud infrastructure solutions, encompassing compute, storage, and enterprise monitoring, to streamline end-to-end business operations, collaborating with product managers, subject matter experts (SMEs), and C-level executives (CTOs, CIOs) to align Azure solutions with client needs• Successfully migrated a key retail and consumer good industry client’s SAP systems to Azure cloud solutions, resulting in millions in cost savings through digital transformation and modernization• Cultivated strong professional relationships with C-suite executives, technical stakeholders, and local account teams to foster long-term cloud adoption, empowering clients to minimize costs, maximize revenue, and enhance business agility through targeted digital transformation strategies• Advanced clients' digital evolution post-Azure migration by integrating AI into applications for heightened efficiency, automating contract management, and optimizing infrastructure, significantly enhancing operational effectiveness and cost efficiency• Leveraged Microsoft resources to execute Proof of Concepts and large-scale deployments, managing partner relationships to ensure effective solution delivery, guaranteeing successful client rollouts while driving customer satisfaction and additional revenue• Implemented Azure sustainability solutions to track and reduce carbon emissions for clients, supporting their goal of achieving zero emissions by 2030 and enhancing their commitment to environmental responsibility Show less • Directed technical and partner teams to expedite the sales process, consistently surpassing quarterly revenue, usage, and consumption targets across a portfolio of 120 accounts across the Manufacturing, Oil and Gas, Retail, Healthcare, Finance, Telecom, Transportation, and Government sectors in South America, Central, and East USA, driving $500M+ in revenue across the Americas• Led Business Model Workshops to align technology solutions with core business outcomes, ensuring team's understanding objectives and monetization strategies, fostering seamless integration between business needs and technical capabilities• Orchestrated end-to-end visualization and monitoring for manufacturing clients, integrating digital twin technologies and end-to-end data contextualization to optimize operations and maintenance, enhancing data transparency and enhancing efficiency and cost savings• Delivered IoT Edge-based solutions and contributed to product enhancements by providing critical feedback to the IoT engineering team at Microsoft, collaborating with senior business development managers and technical leads to facilitate a solution-oriented sales approach, assisting clients in their digital transformation journey• Enabled a key client to innovate their business model through the implementation of data, advanced analytics, and AI solutions, achieving marked improvements in efficiency and decision-making.• Drove the adoption of Microsoft Azure's IoT / Edge, AI, and Machine Learning services, resulting in over $100M in Azure cloud consumption revenue• Collaborated with internal stakeholders to analyze client needs, aligning product development with customer demands and successfully enhancing Azure IoT’s overall product value Show less

  • Azure Infrastructure Specialist

    Jul 2022 - now

  • Azure Principal IoT Solutions Specialist

    Jul 2018 - Jun 2022