Harry Toole

Experience

• 

  Durham County Football Association Limited

  Jan 2016 - Sept 2019

  Football Referee
• 

  B&Q

  Feb 2019 - Sept 2019

  Customer Advisor
• 

  Marks and Spencer

  Oct 2019 - Feb 2020

  Customer Assistant
• 

  LANE7 LTD

  Apr 2021 - Dec 2021

  Team Leader

  Responsible for ensuring my team and I provided an exceptional customer experience whilst achieving commercial objectives. I learnt how to train and motivate a team, and how to delegate for efficiency.

• 

  Auto Trader UK

  Aug 2022 - now

  I build partnerships with medium to large franchise and independent automotive retailers to achieve their commercial objectives, utilise Auto Trader’s products and data, and maximise their return on investment. Working consultatively with C-suite stakeholders to help partners develop strategies, exploit opportunities, and mitigate risks in the hyper-competitive new and used car markets. As a graduate I completed rotations in Account Management building partnerships with an array of retailers from independents to the AM10, Market Insight & Analysis providing actionable insights to unlock opportunity and mitigate risk, Retailer Performance scaling Auto Trader’s New Car product, and Digital Retailing increasing partner adoption of and success with Auto Traders online buying product; as well as projects like Buy and Sell a Vehicle.

  • Account Manager

    Oct 2024 - now

  • Graduate Account Manager

    Jan 2023 - Oct 2024

  • Retailer Support Advisor

    Aug 2022 - Jan 2023