Zachary Clinko

Experience

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  Pizza Hut

  Nov 2013 - Apr 2014

  Area Training Manager

  In my role as training manager I was responsible for training all new and existing employees to prep pizzas, take phone orders and how to clean their stations effectively.I also worked closely with the store manager to ensure that all team members were working efficiently in their relevant stations.

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  McDonald's Corporation

  Apr 2014 - Mar 2015

  Assistant Manager

  I started off at McDonalds a Crew Member and worked hard to build my knowledge and skillset to allow me to achieve a higher ranking.I worked with the shift crew to make sure that we provided an excellent level of customer service and that all food was cooked efficiently and correctly.I always ensured that my station was clean and put together orders on the back line/table.When I had built up my knowledge base and my experience working on the frontline I was promoted to Crew Trainer. It was my responsibility to train new employees and I became a role model for the crew members.I completed SOC's for new and old workers to make sure every employee had received the correct training.I listened to "how are we doing" voice mails, emails and corporate calls about our station to ensure our station could correct any errors or issues.I also helped the managers ensure all employees were working and doing what they needed to do for their entire shift Show less

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  Domino's

  Mar 2015 - Sept 2016

  Assistant Manager

  Supported managerial efforts by taking ownership of daily operations, assisting in staff training, and promoting team cohesion.Demonstrated adaptability by stepping into various roles as needed to maintain efficiency and service quality.

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  Five Guys Enterprises

  Feb 2017 - Sept 2017

  Assistant Manager
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  Domino's

  Sept 2017 - Jun 2018

  General Manager

  Troubleshot and resolved operational and technical issues, including POS system errors, to ensure seamless business operations.Led and managed cross-functional teams to meet and exceed performance targets, fostering a collaborative and results-driven team environment.Streamlined operations by managing multiple priorities, including staff training, customer satisfaction, and performance analysis.

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  KFC

  Jul 2018 - Oct 2018

  General Manager

  Led a team in delivering exceptional client support by addressing and resolving customer complaints, ensuring smooth day-to-day operations, and maintaining high satisfaction rates.Utilized organizational skills to manage staff schedules, inventory systems, and daily reporting tools, aligning resources effectively to meet company objectives.Worked hands-on with mobile devices and Windows-based systems to monitor operational performance and support digital transactions.

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  Uber

  Dec 2021 - Feb 2025

  Driver

  Flexible role while pursuing a Bachelor’s degree in IT.Exhibited the ability to work independently in a fast-paced, dynamic environment, effectively balancing work responsibilities with academic pursuits in IT.Showcased adaptability and a positive attitude by responding to diverse customer needs and unexpected situations with professionalism and efficiency.Built interpersonal and communication skills, fostering trust and teamwork with passengers while collaborating with support teams to resolve complex issues. Show less

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  World Wide Technology

  Feb 2025 - now

  Configuration Technician