Sonal Bhattacharjee

Experience

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  Tropical Forest Research Institute

  May 2008 - Jul 2008

  Summer Trainee
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  ACC Limited

  Mar 2011 - May 2011

  Summer Intern
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  ACC Limited

  Jul 2011 - Aug 2014

   Sourcing of Different Types of Agrowastes/Biofuels( ground nut shell, rice husk), Cheaper fuels(Coal rejects, washery middlings and tailings, dolachar) in Odisha, Chattisgarh and Jharkhand for Bargarh Cement Works and Sindri Cement Works of ACC Ltd.  Sourcing of non-hazardous industrial AFs and ARs for Bargarh Cement Works. Negotiation with vendors/traders in terms of quality parameters to ensure cost savings. Working in close association with CSR and other stakeholders across ACC Works for Biomass sourcing from nearby community directly from farmers, Forest Dept etc. Implementation of applicable Fatality Prevention Elements in AFR operations. ACert implementation in Bargarh Cement Works. Designing Fuel mix with different types of waste as per process & plant requirement.  Developing Standard Operating Procedure for different AFR operations.  Dealing with stakeholders (both Internal and external)  Conducting Job safety analysis, Risk assessment for waste available & new waste streams and AFR operations. Monitoring Waste Chemistry. Show less  Sourcing of Different Types of Agrowastes/Biofuels( Cashew nut shell, charcoal fines, ground nut shell, coffee husk, saw dust) in Tamil Nadu, Kerala, Karnataka, for Madukkarai Cement Works. Designing Fuel mix with different types of waste as per process & plant requirement.  Developing Standard Operating Procedure for different AFR operations.  Dealing with stakeholders (both Internal and external)  Conducting Job safety analysis, Risk assessment for waste available & new waste streams and AFR operations. Monitoring Waste Chemistry.  Implementation of applicable Fatality Prevention Elements in AFR operations. Show less

  • Deputy Manager(AFR)

    May 2013 - Aug 2014

  • Deputy Manager(AFR)

    Jul 2011 - May 2013
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  Geocycle India

  Aug 2014 - Dec 2015

  Deputy Manager (Logistics)

   Identifying suitable third party transporter for shipping non-hazardous waste to Wadi Cement Works and Madukkarai Cement Works. Develop a transport service provider as hazardous waste authorized transporter as per the provisions of Hazardous Waste Management Rules, 2008, CPCB guidelines for co-processing, 2010 and Motor Vehicle Act, 1988.  Commercial Negotiation and Agreement finalization with selected Transporters. Ensure proper safety of transportation facility during shipment of wastes by conducting Risk assessment, compatibility analysis, imparting training to drivers etc. Show less

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  BlackBuck (Zinka Logistics Solutions Pvt. Ltd.)

  Dec 2015 - Feb 2022

  1. Responsible for Central Fulfillment of Freight Business where we support all Zones and Clusters during an entire Order Flow.2. Addressing issues faced by our Supply Partners/Shippers/Drivers through Inbound Calls and Escalation Support.3. Developed processes/SOPs and inputs to improve visibility and ongoing process improvement.4. Providing inputs to Product Team to ensure right product is built thereby improving & optimizing productivity, efficiency and cost of manpower.5. Contact reduction initiatives through Product Support. Breach & Repeat reduction.6. Build, Track and Report right metrics to deliver progress in line with Organizational goals. Aim was to maintain industry standards for all key metrics such as Answer%, OCR%, Repeat% at L1 & L2, Breach% at L2 & Fulfillment Processes.7. Developing Quality Standards for all Processes.8. Hire, Train and Develop new team members.9. Leading a high-performance team of 90+ people including Team Leads and Associate Managers at Head Office. 10. Ensuring right culture is maintained on Floor. Show less  Operating as Single Point of Contact for any and all matters specific to clients. Managing 20 Large & Medium Segment clients in FMCG, Infrastructure, Construction, Cement, Glass and Consumer Durable space contributing to revenue of Rs 2.5 - 3 Cr per month. Defending existing business, growth and development of existing clients through Account Farming. Building and maintaining strong long-lasting relations with client. New business pitching and ensuring effective client on-boarding. Negotiating on commercial terms and conditions for finalization of Long Term Transportation Agreement as well as Spot Agreement. Interfacing between client and different relevant divisions such as Operations, Finance, Credit, Control, Products etc. Show less

  • Customer Operations Manager

    Jun 2018 - Feb 2022

  • Associate Operations Manager

    Apr 2017 - May 2018

  • Associate Business Development Manager

    Dec 2015 - Apr 2017
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  Reliance Retail

  Jan 2022 - now

  Senior Logistics Manager