Carol D.

Experience

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  Bondurant School of High Performance Driving

  Sept 2005 - May 2011

  Human Resources Manager

  Established human resources policies and procedures; recruited employees; created group benefits databases; developed orientation, training, and incentive programs. Managed FMLA program and personnel records; administered benefits enrollment and managed insurances; administered HR budget; handled HR workplace issues.

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  Olympus Building Services, Inc.

  Jun 2011 - Mar 2015

  Director of Human Resources

  Articulated the mission, vision, values and behaviors of the organization while working closely with leaders at all levels throughout the organization on strategic planning, policy matters, and critical human resources issues. Created and maintained a work environment with high morale and productivity. Kept abreast of pertinent legislation, rules, regulations, and court decisions relating to employment; interpreted and ensured compliance with federal and state laws and regulations relating to human resources. Responsible for updating employee handbook and developing policies and procedures as needed.Provided training, supervision, and direction to human resources staff. Streamlined departmental procedures to improve internal customer service, reducing paper-flow and improving human resources data management. Handled complex employee relations issues and investigations; partnered with legal counsel when appropriate. Show less

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  Crowne Plaza Phoenix Chandler Golf Resort

  Apr 2015 - Dec 2019

  Director of Human Resources

  Guided department leaders on all human resources issues including workforce strategy, talent acquisition, employee relations, performance management, compliance, benefits. Oversaw the recruitment, hiring, and orientation processes to maintain staffing levels with qualified individuals. Identified associate engagement drivers and supported commitments to reach goals. Provided staff with learning opportunities, consultation services, and individual coaching for personal growth and development. Developed and administered training programs to guide adoption of organizational values, reducing turnover. Organized employee recognition programs; managed and administered total rewards. Directed initiatives such as performance appraisal process, engagement survey, and benefits enrollment. Show less

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  Delta Hotels by Marriott

  Feb 2020 - Jun 2020

  Director of Human Resources

  Led the staffing effort in the midst of hotel’s busy season. Introduced streamlined processes to aid managers and staff. Focus on required training. Perform biweekly payroll. Manage all insurance benefits, 401k, FSA. Promote corporate programs and values. Started recognition programs. Hotel suspended operations in April.

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  AZ HR Hub

  Apr 2021 - Jun 2023

  Professional Recruiter

  Managed full life-cycle recruitment and talent acquisition process for exempt and non-exempt positions from various industries including engineering, healthcare, technology, and hospitality. Actively sourced on job boards like Indeed and Glassdoor, and social platforms such as LinkedIn. Conducted phone interviews, candidate assessments, candidate tracking and status updates, interview feedback sessions, compensation analysis, negotiations, and maintenance of client and candidate relationships. Collaborated with hiring managers to develop job posting content that is thorough, compelling, and appealing to candidates and aligns with business strategy. Show less

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  CFO Systems, LLC

  Jan 2024 - now

  Director