Jeremy Baker

Experience

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  Gearwest Bike and Triathlon

  Mar 2002 - Nov 2006

  Service Manager

  Gear West Bike and Triathlon My goal here was simply to treat each customer's bike as my own. At my time of hire, I had no experience with triathlon bicycles or product, but learned quickly and embraced the triathlon community. In doing so I gained a reputation for being honest, knowledgeable, and approachable, leading to increased confidence in our service work and increased sales. - Increased service sales through quick turn around times and service quality- 20% increase in tool sales through establishing the Park Tool School at Gear West - Increased customer confidence through honest service writing, estimates, and education of services performed- Became the "go to guy" for all of Greg LeMond's service work Show less

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  Gear West Ski & Run

  Mar 2002 - Sept 2008

  Service and Invetory Manager

  Gear West Ski and RunFilled duel rolls working as the ski tech (mounting bindings, ski repair, waxing, etc) and inventory manager. As inventory manager I was able to increase inventory accuracy through training our buyers on best practices utilizing the extensive features of Microsoft POS, leading to increase in sales. Through networking and relationship building I was able to build confidence in our gait analysis program.- Increased product sales through timely and accurate inventory receiving and control for both in-store and on-line purchasing totaling over $1,000,000+ in sales- Increased service sales through aggressive turn around times and service quality- Promoted shoe sales though basic gait analysis and run technique education Show less

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  St. Bonifacius Fire and Rescue

  Apr 2002 - now

  Fire Fighter/EMT

  I work on a team of six in maintaining our SCBA and EMS equipment. When needed I also provide instruction during training nights and mentoring new fire department members. Previously, I spent 5 years as our Rescue Captain and 10 years on the training team where we developed training scenarios using the latest Fire/EMS life safety data and training innovations.*Rescue Captain (5 years) *Training Captain (6 years) *Lieutenant (6 years) – Training and Equipment crews.*Blue Card Certification*DOT Instructor Certification Show less

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  Brickyard Bikes

  Jan 2009 - Dec 2009

  Owner / Operator

  I entered into a purchase agreement to buy a local cycling and alpine shop, in the fall of 2008. Over the next year my team and I worked diligently to change a culture of mistrust to trust, establish triathlon sales and service, and build a cycling community where everyone felt welcome. - 700% increase in triathlon bike sales in 12 months- 30% increase in Road and Triathlon accessory sales in 1 year - Implemented 30 day money guarantee increasing customer confidence and loyalty- 15 % increase per ticket dollars- Implemented new store philosophy and concept through strategic planning and need assessment of the local community - Created a team atmosphere with employees through idea sharing and personal responsibility for "our" stores success- Supported the local cycling community through sponsorship of Twin Cities Spoke of the IC3, Wannabee MTB Team, and Buffalo Creek BMX track in Glenco, MN. Show less

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  Professional Instruments

  Feb 2010 - Jun 2018

  Quality Control/Assembly

  Starting as a temp employee I built a reputation for taking responsibility for both the quality and efficiency of my work in both CNC and grinding operations. Within a year I was offered a position working on the final assembly and quality control for our largest customer, where I was able to continue to build efficiency and customer satisfaction.*Increased production efficiency through inventory control, parts organization, and station work flow*Decreased production cost through meeting product delivery dates, time management, and decreased product returns.*Prepared a step by step production manual streamlining training. Show less

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  Tribes Endurance Sports

  Nov 2010 - Nov 2019

  Director Of Development

  I opened my own business to provide an avenue for coaching athletes as well as producing a cycling time trial series.• Coached 10+ athletes through completing their first triathlon• Worked with 3 athletes to complete their first Tough Mudder• Serviced and fit countless bicycles to encourage folks to get out and ride• Serviced and fit 10+ bicycles for competition in local races and Ironman competition • Reestablished the Tuesday Night Time Trial series• Procured sponsorships with local and national businesses Show less

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  Crown College

  Jan 2017 - Mar 2025

  Adjunct Professor

  I teach Emergency Medical Responder and leadership utilizing a variety of learning modalities such as simulation practice and testing, audio and video clips, relevant articles, and books, as well as the Socratic Method and intentional laughter. *Coordination of final simulation event with Crown Nursing and local agencies.

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  Crown College - EMTI

  Jul 2018 - Aug 2019

  Director Of Programming

  I was asked to develop a new EMS program in cooperation with our local hospital to provide initial and continuing education for local medical personnel, first responders, and community members. *Guided development of the EMTI logo and website.*Equipment procurement including CAE’s Ares and ambulance. *Interviewed, hired, and trained 15 new instructors.*Garnered training contracts with Carver County’s 3 largest fire departments.*Coordinated and taught EMR, BLS, and CPR classes and simulations.. Show less

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  Gear West Ski, Bike, & Run

  Nov 2019 - Aug 2022

  Service Writer

  I served in multiple roles throughout the Gear West campus focusing most of my time in customer service and sales. I enjoy connecting with our customers and discovering what it is they really need and desire. My goal: Everyone wins, every time.

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  Digital Audio Labs

  Sept 2022 - now

  Technician

  I write testing and production documentation, run testing procedures, and maintain our first aid OSHA compliance. *Coordinated and executed the build out of our new production and office space.*Developed the company’s first Emergency Action Plan.

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  Tribes Minnesota

  Feb 2025 - now

  Director

  Tribes Minnesota's goals are to guide young men and women (ages 15-25) into finding their purpose through Leadership challenges, Spiritual understanding (Judaeo/Christian), and physical Strength & Conditioning. Our team utilizes outdoor events, weekly S&C sessions, cognitive exercises, open discussions, and conference type events to challenge and develop interpersonal skills, daily disciplines, physical & emotional fitness, and diverse world view awareness.