Harish Ragavendra G K

Experience

• 

  Cognizant

  Feb 2022 - Jul 2022

  Programmer Analyst Intern
• 

  Servion Global Solutions

  Nov 2022 - Aug 2024

  1. Gather and analyze project requirements from documentation and meetings with stakeholders to develop test plans and strategies for IVR testing.2. Create comprehensive test cases based on requirements covering all aspects of IVR functionality including menu options, call routing and so on.3. Execute test cases manually to identify defects, bugs, and inconsistencies to ensure quality assurance and completeness.4. Validate functionality, usability, and overall performance of the application. Participate in daily stand-ups to report testing progress and any blockers.5. Take part in sprint planning to identify tasks and estimate effort for upcoming sprints.6. Provide detailed defect reports, including steps to reproduce, severity. Prioritize defects based on their impact on the application.7. Collaborate with developers to diagnose and resolve defects. Verify defect fixes and retest affected areas to ensure issues are resolved.8. Gather feedback from the team and stakeholders to improve testing processes and methodologies. Show less 1. Gather and analyze project requirements from documentation and meetings with stakeholders to develop test plans and strategies for IVR testing.2. Create comprehensive test cases based on requirements covering all aspects of IVR functionality including menu options, call routing and so on.3. Execute test cases manually to identify defects, bugs, and inconsistencies to ensure quality assurance and completeness.4. Validate functionality, usability, and overall performance of the application. Participate in daily stand-ups to report testing progress and any blockers.5. Take part in sprint planning to identify tasks and estimate effort for upcoming sprints.6. Provide detailed defect reports, including steps to reproduce, severity. Prioritize defects based on their impact on the application.7. Collaborate with developers to diagnose and resolve defects. Verify defect fixes and retest affected areas to ensure issues are resolved.8. Gather feedback from the team and stakeholders to improve testing processes and methodologies. Show less

  • Test Engineer

    Jan 2024 - Aug 2024

  • Engineer Trainee

    Nov 2022 - Dec 2023