Fabio Armando

Experience

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  Ayuntamiento de Santo Domingo Este

  Jul 2020 - Jan 2023

  QA Support Engineer

  - Participating in Sprint Planning and estimating the task in order to create highly efficient test cases.- Responsible for writing the scripts for daily/weekly smoke tests, and regression tests.- Automating the test cases using Selenium IDE- Actively update, maintain and monitor all aspects of computer networks.- Install and configure computer systems and applications within the company.- Respond to customer inquiries and assist in troubleshooting and resolving challenges.- Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.- Assist management in creating training materials pertaining to computer troubleshooting and usage.- Act as the initial point of contact for all computer and system-related concerns from clients or other employees.- Organize and file documentation pertaining to warranties and instructional guides for computer hardware. Mostrar menos

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  Newtech S.R.L

  Jan 2023 - now

  Quality Assurance Analyst

  Working with Verizon (United states) - Reviewing quality specifications and technical design documents to provide timely and meaningful feedback.- Creating detailed, comprehensive and well-structured test plans and test cases.- Develop and apply testing processes for new and existing products to meet client needs.- Perform thorough regression testing when bugs are resolved