Jennell Baldwin

Experience

• 

  Ministry of Education

  Jun 2009 - Jul 2009

  Teacher

  Teaching English to the native Marshallese teachersCreating lesson plans based on specific criteriaHelping teachers gain knowledge/skill to pass the English test that is required

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  Club Hollywood Casino

  Mar 2010 - Sept 2011

  Soft Cout

  counting cash and chips from the previous nights drop. filing, data entry

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  Club Hollywood

  Mar 2010 - Sept 2011

  Office Assistant

  Filing, paperwork, data entry

• 

  The Old Spaghetti Factory

  Aug 2010 - Sept 2011

  Server

  serving food and drinks, customer service, upselling

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  A Place for Mom

  Sept 2011 - Sept 2017

  • Managed the back-end organization for the Quality Analytics team to ensure they were easily able to utilize the tools and documentation that are necessary.• Coordinated and managed calendars for my manager in addition to multiple room calendars.• Delegated, assigned, and tracked the progress of tasks for the QA team.• Created weekly progress reports for QA team members through Qlikview and PowerPoint.• Provided quality feedback for Regional Managers to use to coach their team.• On-boarded new team members and continuously trained existing team.• Organized team outings and events for the entire Sales Operations team. Show less Utilize Microsoft office suite for daily tasksManage multiple calendars and on-site room schedulingData entry through eFax transmissionsProduct research for quality and pricing through numerous online suppliersVerbal, written and in person interactions with multiple vendors for routine operations and emergency situationsGreet visitors daily, including board members, interviewees and APFM staffPerform employee training for front desk back-up staffPerform requested tasks for other departments including accounting, marketing, SEM and human resources. Show less

  • Quality Analytics Coordinator

    Mar 2017 - Sept 2017

  • Quality Analytics Specialist

    Aug 2014 - Mar 2017

  • Administrative Specialist

    Apr 2012 - Aug 2014

  • Eldercare Resource Coordinator

    Sept 2011 - Apr 2012
• 

  Newman Dierst Hales, PLLC

  Sept 2017 - Nov 2021

  Office Manager

  • Managed Accounts Payable and Accounts Receivable utilizing QuickBooks and Practice CS.• Assisted partners (executives) by managing calendars and scheduling meetings.• Successfully transitioned entire staff to a work from home model once office was closed to the public.• Assembled and delivered completed tax returns using Thompson Reuters products (CS Professional Suite).• Scheduled, planned, and coordinated events for the firm, both in person and virtual.• Coordinated and scheduled relevant CPE classes for employees.• Completed varying requests from partners, managers, and staff accountants.• Regularly updated computer software and resolved issues with IT support.• Proof-read and edited communications to clients prior to delivery.• Assisted in the recruiting process by sorting through resumes, contacting potential hires, scheduling interviews, and on-boarding new hires. Show less

• 

  Private company

  Feb 2022 - Sept 2022

  Adminstrative assistant

  Assisting private family with finances, taxes, planning large events, and any other requests.

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  RainCity CPA PLLC

  Nov 2022 - Jul 2023

  Project Manager

  Assisting accountants with client communication, sending tax returns, planning events for the company, answering multi line phones,